Career Opportunities: Trainee Associate (36085)
Requisition ID 36085 - Posted - India
| Company Overview |
About Voya India: Voya India (earlier VFISLK) started out as a joint venture between U.S. financial services company Voya Financial and SLK, a software services company and is head quartered at Bangalore. As of Aug 2023, we are a wholly owned subsidiary of Voya Financial. We are a dynamic technology & business process transformation company that provides world-class technology & business process management services, with an emphasis on quality, speed & optimization driven through automation. We support and deliver innovative solutions to Voya’s Retirement, Employee Benefits, and Investment Management businesses.
More information about us is available at: https://www.voyaindia.com |
| Role Summary |
Achieve stringent daily productivity targets ➢ Will be responsible for processing participants/plan level transactions ➢ Strict adherence to non-disclosure of client information by preserving client confidentiality ➢ Research on the queries/requests sent by the business partners/transaction processing/client support teams and replying to the same with minimum response time ➢ Work with onshore partners and build professional relationship ➢ Taking active participation in process improvements and automation ➢ Completing assigned responsibilities within defined SLAs |
| Key Roles & Responsibilities |
➢ Should have excellent communication and analytical skills ➢ Should be a self-starter, proactive and target oriented ➢ Should have knowledge in MS office applications ➢ Should be flexible to work in night shifts and must extend when business required |
| 6. EDUCATION & CERTIFICATIONS |
| Education |
Graduate |
| Certifications (if any) |
N/A |
| 7. LOCATION & WORK ARRANGEMENT |
| Work Location |
Bangalore / Pune / Delhi |
| If Other, specify city/location |
N/A |
| Work Model |
Hybrid |
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