Warehouse Operator (Joliet, IL, US, 60431)

About Us

Volvo Group offers the opportunity to work in a dynamic and team-focused environment in a company that is well known for its state-of-the-art company culture and benefits. Our culture is about how we interact with each other, our customers, and with society as a whole. It helps us to achieve our business objectives, is firmly rooted in our history, and is critical to our company’s long-term success. It is the foundation on which everything else is built.

Volvo Group is defined by a set of five carefully chosen values, which include Customer Success, Trust, Passion, Change, and Performance. These values are a major force in guiding our day-to-day behavior and drive our decision making at all levels of the organization. Our values are easy to understand, and yet fundamentally important. They express our shared beliefs across countries and entities to form the basis for a high-performing culture that can help maximize the full potential of the organization.

Would you like to be a part of our team and join us on our journey?

Service Operations North America (SONA) is the organization within the Volvo Group that secures and develops the service operations and technical solutions our customers depend on, every day, across the globe, for all brands of the Group. We sit at the heart of the Volvo Group’s service ambition, enabling uptime, trust, profitability, and sustainable growth for customers across the globe.

The world around us is changing fast, and the service business is becoming one of the most strategic growth areas for the Volvo Group. SONA turns this momentum into action by translating strategy into concrete solutions and stable operations. Guided by a clear Customer First mindset, we work side by side with commercial and operational teams to secure uptime, create transparency, and deliver scalable, data‑driven services that unlock new business models and support a competitive, segmented offer.

Resilience and sustainability are built into everything we do. We design and run robust, AI‑enabled processes and systems that strengthen the end‑to‑end value chain, increase flexibility, and ensure we are always ready when our customers need us. At the same time, we actively contribute to the Volvo Group’s sustainability transformation by enabling circular and electromobility services, reducing emissions and waste in our operations, and helping shape a service ecosystem that is better for our people, our planet, and our company.

Responsibilities

• Responsible for the picking, packing and completion of Dealer orders in a safe and timely manner
• Responsible for the put-away of inbound material according to prescribed procedures while meeting benchmarks set by management and the company
• Responsible for carrying out all responsibilities in a manner which is not only safe to the individual, but also safe to the environment they are working in
• Ensure all orders are completed with quality as a constant objective while working towards zero errors
• Participate in all Safety/Quality/Environmental and Improvement programs
• Participate in all company initiatives such as the Employee Survey, Idea Generation and VPS
• Communicate any irregularities to designated Supervisors or Managers
• Interact in a respective manner with Co-workers as required
• Responsible for adhering to all work rules and rules of conduct set by management and the company
• Adhere to established punctuality and attendance standards
• Regularly meet multiple deadlines while handling emergency requests in a timely manner
• Must be available to work any/flexible warehouse shift schedule
• Must be flexible and be available to work overtime on an as needed basis including but not limited to nights, weekends and holidays
• Complies with company rules and policies and follows instructions from supervisory and management personnel

Authority

• Authorized to complete any/all Dealer orders from start to finish with the exception that all irregularities must be modified or addressed by a Supervisor or other authorized personnel
• Authorized to complete the put-away process of inbound material with the exception of irregularities must be modified or addressed by a Supervisor or other authorized personnel

Qualifications

• High School Diploma or G.E.D (required)
• 3 to 6 months of related material handling equipment experience or training strongly preferred
• Ability to pass a basic skills test to include reading and mathematics
• Ability to carry out instructions according to established procedures
• Ability to work overtime on an as needed basis
• Proficiency in the English language, required, as all documentation is in English

Physical Demands to be met with or without accommodation

• Required to be able to lift up to 25lbs frequently, 50lbs occasionally, and 75lbs rarely
• Frequently required to reach with arms and hands
• Required to stand, walk and use hands to handle tools/controls
• Required to sit, balance and crouch
• Vision (must be corrected 20/40) and hearing abilities (auxiliary aids and services allowed) required
• Required to work at heights up to 25 feet, on raised platform equipment