Customer Success Manager

Promote Continuous Improvement: Encourage a culture of continuous improvement and facilitate retrospectives to identify areas for enhancement. Required Skills And Qualifications Experience: 3-4 years of experience as a Scrum Master. Certification: Good to have Certified ScrumMaster (CSM) or equivalent certification. Leadership: Strong leadership skills with the ability to foster a collaborative team environment. Communication: Excellent communication skills, both verbal and written. Problem-Solving: Strong problem-solving skills and the ability to quickly address and resolve issues. Adaptability: Flexible and open to changes in the project or team dynamics. Empathy: Ability to understand and support the team's challenges and needs Working Experience into Data Domain / Business Intelligence & big Data analytics a plus.

In 2009, _VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.