Business Analyst - German Language Specialist - VOIS Bangalore & Pune

At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture About this Role We are seeking a skilled Business Analyst with German language proficiency to lead requirement gathering, stakeholder engagement, and process optimisation across global projects. This role demands strong analytical capabilities, cross-cultural collaboration, and the ability to work within both Agile and Waterfall frameworks. The individual will play a key role in bridging business needs with technical solutions, particularly in DACH-region engagements. What you will do Facilitate end-to-end requirement elicitation through workshops, interviews, and documentation reviews. Build and maintain strong relationships with cross-functional stakeholders across business, IT, and operations. Analyse and document current business processes, identify gaps, and propose improvements. Communicate fluently with German-speaking clients and teams, translating business needs across languages and cultures. Create clear and precise functional documentation including BRDs, FRDs, use cases, and user stories. Collaborate with technical teams to assess solution feasibility, validate requirements, and support user acceptance testing. Adapt documentation and engagement styles to suit Agile sprints or Waterfall phases. Interpret business data to support decision-making and present insights through dashboards or reports. Support change management activities including impact analysis, training material creation, and stakeholder readiness. Navigate global project environments with sensitivity to cultural nuances, especially in DACH-region engagements. Who you are A detail-oriented professional with experience in business analysis and stakeholder management. Proficient in German and English, with the ability to communicate effectively across cultures. Skilled in process mapping, documentation, and solution evaluation. Comfortable working in Agile and Waterfall methodologies. Adept at interpreting data and presenting actionable insights. Collaborative and culturally aware, with experience in international project environments.

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient.