Vocal Media Data Team

Vocal Media is growing our data team, and is hiring both a Data Analyst and a Data & Analytics Director.

Data Analyst

RESPONSIBILITIES

• Manage data workflows, reporting, and data requests
• Assist in cleaning and organizing datasets from multiple sources and developing robust reporting data standards
• Track and report on key performance indicators (KPIs) across social media and influencer campaigns
• Build and maintain dashboards that communicate performance trends to both internal stakeholders and clients using 3rd-party analytics platforms and in-house reporting tools
• Translate data findings into clear, actionable insights and contribute to post-campaign reports
• Configure analytics platform with client accounts, segmentation, or other tagging mechanism
• Help maintain data systems and documentation for data processes
• Devise new creative ways to track campaign success, benchmarks, and opportunities for improvement

QUALIFICATIONS

• 1–3 years of experience in a data-related role; at least 1 year experience working with SQL
• Strong Excel/Google Sheets skills; experience with Python or R is a plus
• Experience in Quickbase a plus
• Proven experience and comfort with data quality control
• Experience with data visualization tools
• Comfortable working with social media metrics
• Excellent attention to detail and problem-solving skills.
• Maintain a can do, innovative and solutions-oriented attitude
• Experience explaining technical concepts to non-technical audiences
  

Data & Analytics Director

RESPONSIBILITIES

• Develop and implement a comprehensive data strategy that supports Vocal Media's mission and objectives
• Lead the analysis of program data to generate actionable insights that drive performance and inform future strategies
• Interface with vendors and partners to ensure optimal data infrastructure, data delivery, and continuous improvement to data offerings
• Oversee the selection and implementation of data tools and platforms that enhance data collection, analysis, and reporting capabilities
• Monitor benchmarks and identify gaps in collective strategy
• Work closely with cross-functional teams, including client services / programs, operations, tech, and leadership to integrate data insights into campaign planning and execution

QUALIFICATIONS

• Minimum 5 years experience working in a data and analytics role, 3 years of experience in a leadership role
• Advanced experience with SQL, relational databases (strong preference for BigQuery), Google Sheets and/or Excel formulas, data pipelines, and organizing code and analytical output in GitHub
• Strong Python experience with a focus on ETL and API integration
• Experience creating automated, visually pleasing, and actionable reports in visualization tools
• Strong training and support skills for staff with varying technical abilities
• Experience in Quickbase a plus
• Excellent project management and communication skills
• Ability to communicate findings clearly to non-technical audiences