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Company Description
ProTech IT Services is a leading provider of innovative IT solutions, delivering exceptional services to clients across diverse industries. We specialize in tailored technology services designed to meet the evolving needs of businesses. With a client-focused approach, we aim to provide world-class support and innovative solutions. Our mission is to empower businesses with effective IT services that drive efficiency and digital transformation.
Role Description
This is a part-time, remote freelancer position for a VMware Support Engineer. In this role, you will be responsible for providing technical support and troubleshooting VMware-related issues, maintaining and optimizing virtualized environments, and assisting clients with service requests and inquiries. You will collaborate with cross-functional teams to deliver high-quality customer service and ensure stable and efficient operations within virtualized infrastructures.
🚨 We’re Hiring | L2 VMware Administrator (Night Shift -EST Timezone)🚨
Are you passionate about virtualization, infrastructure stability, and solving complex VMware issues? We’re looking for a skilled L2 VMware Administrator to join our team.
📍 Location: Hyderabad / Hybrid / Remote
🕐 Experience: 3–5 Years
🔧 Key Responsibilities
✅ Own and resolve escalated L2 incidents related to VMware vSphere, ESXi, and vCenter
✅ Perform Root Cause Analysis (RCA) and provide detailed incident reports & technical documentation
✅ Administer and troubleshoot vSAN, vMotion, HA, DRS, and storage policies
✅ Support Veeam or similar backup / disaster recovery solutions in production environments
✅ Patch, upgrade, and maintain vCenter, ESXi hosts, and VMware toolsets
✅ Mentor L1 engineers and contribute to knowledge base articles, SOPs, and runbooks
🎯 Required Skills & Qualifications
🔹 3–5 years of hands-on experience in VMware environments (vSphere 7.x / 8.x)
🔹 Strong proficiency in vCenter Server, ESXi host management, and vSphere Client
🔹 Solid understanding of HA, DRS, vMotion, vSAN, and Resource Pools
🔹 Knowledge of storage technologies: NFS, iSCSI, FC SAN, VMFS, and Datastores
🔹 Good understanding of networking fundamentals: VLANs, Distributed vSwitch (DVS), and Teaming Policies
💡 Nice to Have
➕ Experience in enterprise production support environments
➕ Exposure to DR planning, backup validation, and infrastructure maintenance
➕ Strong troubleshooting and documentation skills
If you or someone in your network is a good fit, feel free to apply / DM / share your profile.
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