Implementation Project Manager

As an Implementation Project Manager at Vitalize Care, you will drive the successful adoption and implementation of our software solution within health systems. Working with the operations team, you'll ensure a seamless transition from legacy software to our innovative platform with minimal disruption. You will liaise between healthcare organizations and our product development team of engineers and designers, facilitating feedback-driven product improvements to guide the evolution of our software. You will also closely monitor our product's performance to track cost savings, time savings, and other impact metrics for our clients. Responsibilities: * Maximize Implementation & Operational Success: Manage and ensure the successful implementation of our software within healthcare facilities. Develop and lead all phases of project implementation and configuration, train and guide healthcare leadership and staff (nurses, nurse managers, administrators, allied health professionals) through the transition, foster user adoption, conduct product demos, and overcome potential challenges. * Measure ROI and Impact: Measure and monitor the ROI: cost savings, time savings, retention, satisfaction associated with the Vitalize platform. This data-driven approach underscores the impact of our technology. * Develop Product with Stakeholder Feedback: Serve as a bridge between the healthcare workforce and our product development team to surface and prioritize valuable feedback that inform enhancements and refinements to our software. Contribute to the design and development of our product, ensuring that it is responsive to the evolving needs of our clients. * Strengthen Customer Relationships: Establish and nurture deep relationships with nursing leadership and staff at our health system customers. Your rapport and responsiveness will make Vitalize Care a trusted partner in healthcare.

Vitalize Care enables health systems to optimize how they schedule and deploy nursing staff to align with real-time patient demand. Within months of starting, Vitalize has exceeded 7-figures in contracted ARR with top health systems and are scaling our initial implementations to reach thousands of staff. We've raised $3.8M from top seed investors (including Y Combinator) and hospital executives around the country. We project our software saving customers > $2.5M in labor costs, while saving nurse managers 2+ hours/day in manual work by automating scheduling tasks.