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Early Implementation/Ops

Salary

$140k - $180k

Min Experience

0 years

Location

San Francisco

JobType

full-time

About the job

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About the role

At Vitalize, we enable health systems to automate and optimize staffing operations, freeing up thousands of hours and reducing labor costs by millions. Currently, schedules still live on paper, spreadsheets, and whiteboards, and hospitals are building new departments of 20+ FTEs to manage this tangled mess. In less than 6 months, Vitalize has reached 7-figures in ARR and is backed by top investors, including Y Combinator and top health systems. To become the unified clinical operating system for health systems. After rebuilding hospital staffing and scheduling automation-first (our wedge), we want to consolidate fragmented HR, timekeeping/attendance, and clinical operations processes that are trapped in Excel or Legacy HR systems. You'll own the implementation of Vitalize's software across healthcare systems, from kick-off to post go-live stabilization. Some days, you are a product manager responsible for surfacing unique product requirements from customers or looking at product analytics to drive ROI. Other days, you are project manager coordinating and executing on a project plan with various stakeholders including CNOs, nurse directors/managers, end-users, client PMs, and IT teams. Every day, you're listening to our users and collaborating with engineering teams to ensure the product is continuously improving. Own the creation, coordination, and execution of implementation plans with customers Configure Vitalize's platform based on user needs. Train and guide healthcare leadership and staff to execute on change management. Serve as a bridge between users and our engineering team to surface and prioritize product feedback, and help with testing of new features. Nurture deep relationships with nursing leadership at customer-sites. Your rapport and responsiveness will make Vitalize Care a trusted partner in healthcare.

About the company

Vitalize is a healthcare technology company that enables health systems to automate and optimize staffing operations, freeing up thousands of hours and reducing labor costs by millions.

Skills

project management
healthcare
software implementation
change management
product feedback
user relationship