Remote Customer Support Assistant

Vita CV is hiring a Remote Customer Support Assistant for an e-commerce brand based in Birmingham. This position is perfect for someone who loves helping people and has excellent communication skills. Key Responsibilities: Handle customer inquiries via email, chat, and phone Resolve product or order-related issues Process returns and update customer records Provide information on products and services Ensure a positive customer experience at every touchpoint What We're Looking For: Prior experience in customer service preferred Strong written and verbal communication skills Patience and problem-solving abilities Comfortable using CRM systems Perks & Benefits: Competitive hourly pay Flexible working hours Remote-first setup Friendly and collaborative team environment

Vita CV operates as a (SaaS) platform. It provides online tools for job seekers to create, format and optimize their CVs, as well as access job listings and career services. Users can access Vita CV through a web-based interface without needing to install any software, making it a convenient and scalable solution for professionals looking to enhance their job search.