Live Chat Assistant

Vita CV is hiring a Remote Live Chat Assistant for a London-based company. In this role, you'll be the first point of contact for customers via live chat, providing quick, accurate, and friendly responses. This position is ideal for someone who enjoys helping people, multitasking, and working in a fast-paced environment—all from the comfort of home. Key Responsibilities: - Manage incoming live chat inquiries and provide real-time support - Offer accurate information about products and services - Escalate complex queries to the appropriate team - Keep detailed records of customer interactions - Ensure high levels of customer satisfaction What We're Looking For: - Excellent written communication and typing skills - Previous customer support or admin experience preferred - Ability to multitask and respond quickly under pressure - Organised, detail-oriented, and professional - Comfortable using chat and CRM systems

Vita CV operates as a (SaaS) platform. It provides online tools for job seekers to create, format and optimize their CVs, as well as access job listings and career services. Users can access Vita CV through a web-based interface without needing to install any software, making it a convenient and scalable solution for professionals looking to enhance their job search.