Patient Care Associate

Vision Innovation Partners

Location: Clarks Summit, Pennsylvania, United States
Job type: Full-time

Required skills

communication skills
customer service

About the role

At Vision Innovation Partners, we exist to protect and restore vision. Because Vision is our Mission, everyone at VIP focuses on providing great patient outcomes and experiences. A career at VIP provides opportunities for growth and development, and a culture centered on our Shared Values – PATIENTS.

We are currently seeking a personable, energetic, professional Patient Care Associate to join our outstanding team! The Patient Care Associate is responsible for the Front Desk and greeting the patients as they enter the practice, check-in, check-out, scheduling, and other administrative tasks.

What You Will Do:

Greeting patients professionally, both in person and on the phone
Quickly answering or properly referring questions and issues
Optimizing provider schedules and patient satisfaction with efficient scheduling
Notifying providers of patient arrivals
Comforting patients by anticipating anxieties and effectively answering questions
Ensuring availability of treatment information by retrieving and updating patient records
Verifying financial records and collecting patient charges while filing and expediting third-party claims
Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders

Provide excellent customer service
Travel to other locations for coverage, as needed

What You Will Bring:

High School diploma or GED equivalent is required
Detail-oriented and ability to multitask
Exceptional customer service skills.
Ability to perform in a fast-paced environment.
Exceptional communication skills, both oral and written.
Knowledge of MS Office.
Knowledge of electronic medical records software is a plus.
Experience in healthcare is preferred but not required. We are willing to train the right candidate.
Bi-lingual English/Spanish a plus

What we offer:

Competitive compensation package
Excellent comprehensive benefits
401(K)
Significant eye care discounts
Continuing education allowances
Career growth and development
PTO and holidays off

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

About Vision Innovation Partners

Provider of comprehensive eye care and surgical services.

This page is fully interactive when JavaScript is enabled. Please enable JavaScript to apply or browse related roles.