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About NCS Travels & Tours Pvt. Ltd.
NCS Travels & Tours Pvt. Ltd. is a trusted travel and forex company with 34+ years of industry experience. We specialize in visa assistance, foreign exchange, international & domestic holidays, air ticketing, and customized travel solutions. We pride ourselves on delivering seamless travel experiences and exceptional customer service.
We are looking for a detail-oriented, proactive Visa Executive to manage end-to-end visa processing while maintaining high customer satisfaction.
Key Responsibilities
- End-to-End Processing: Process tourist, business, student, and visitor visa applications.
- Document Verification: Verify client documents and ensure strict compliance with consulate and embassy requirements.
- Submission Preparation: Prepare, organize, and submit visa files accurately and on time.
- Stakeholder Coordination: Coordinate closely with embassies, consulates, VFS centers, and clients.
- Tracking & Updates: Monitor application status and provide timely updates to clients.
- Client Advisory: Advise clients on required documentation, processing timelines, and embassy regulations.
- Refusal & Query Handling: Address visa rejections, coordinate additional document requests, and manage follow-ups.
- Record Keeping: Maintain accurate and up-to-date records in the CRM/internal database.
- Cross-Team Collaboration: Coordinate with the Holidays and Ticketing teams for seamless client itineraries.
Requirements & Qualifications
- Experience: 1–3 years of hands-on experience in visa processing or travel agency operations.
- Country Expertise: Practical knowledge of visa procedures for major destinations (e.g., USA, UK, Schengen countries, Canada, Australia, UAE, Singapore, Thailand, etc.).
- Communication: Excellent communication skills in English and Hindi (proficiency in Bengali is a strong plus).
- Attention to Detail: Meticulous documentation and zero-error filing.
- Technical Skills: Proficiency in MS Office (Excel, Word) and professional email communication.
- Deadlines: Ability to prioritize tasks and work efficiently under tight deadlines.
Preferred Skills
- Previous experience in a travel agency, visa consultancy, or tour operator.
- Hands-on familiarity with VFS Global portals and various embassy online submission procedures.
- Strong customer-centric attitude.
Salary & Benefits
- Salary Range: ₹20,000 – ₹35,000 per month (Based on experience).
- Benefits:
- Performance incentives
- Career growth opportunities
- Professional work environment
- Training and skill development
Click on Apply to know more.