Website:
gripit.co.in
Job details:
About GRIPIT
At GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers.
With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow, design and customer experience play a central role in how we communicate value and build trust across our ecosystem.
Key Responsibilities
• Conduct live virtual product demonstrations for customers via video calls or digital platforms.
• Showcase product features, usage, and real-life benefits to help customers understand the value of premium appliances.
• Guide customers through product setup, usage scenarios, and best practices during demos.
• Identify customer needs during interactions and recommend relevant products.
• Drive upselling and cross-selling opportunities during demo sessions.
• Handle inbound queries from customers interested in product demonstrations.
• Maintain records of demo sessions, customer feedback, and conversion outcomes in CRM (Zoho).
Key Skills & Competencies
• Strong communication and presentation skills
• Customer-centric mindset with strong relationship-building skills.
• Comfort with video calls, online presentation tools, and CRM systems.
• Sales orientation with the ability to convert interest into purchase through upselling and cross-selling.
• Basic technical understanding of consumer appliances or electronics.
Click on Apply to know more.