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Company Description
OptiList is dedicated to helping property owners and managers maximize success in the short-term rental market. We specialize in creating professional and optimized property listings across multiple platforms such as Airbnb, Booking.com, Vrbo, and Expedia to increase visibility, attract bookings, and boost revenue. Additionally, our services include managing highly skilled virtual assistants who provide top-tier guest communication and seamless support for a professional and memorable guest experience. OptiList offers end-to-end solutions for individual hosts and large property managers, supporting smarter hosting and ensuring guest satisfaction with every booking.
Role Description
This is a full-time, remote role for a Virtual Assistant at OptiList. The Virtual Assistant will be responsible for managing guest communication, responding promptly to inquiries, and assisting with booking coordination. Key responsibilities also include organizing property management tasks, performing administrative duties, updating property listings, and providing outstanding customer service to ensure a seamless guest experience. Collaboration with property owners and other team members will also play a significant part in this role.
Qualifications
- Exceptional communication skills, both written and verbal, with the ability to handle inquiries and resolve issues professionally and efficiently.
- Strong organizational and time management skills for scheduling, coordinating bookings, and managing administrative tasks.
- Proficiency in platforms like Airbnb, Vrbo, Booking.com, or similar short-term rental platforms(TRAINING WILL BE PROVIDED)
- Customer service experience, problem-solving abilities, and a proactive approach to addressing guest needs.
- Ability to work independently in a remote setting, with flexibility to accommodate guest needs in different time zones.
- Relevant experience in the hospitality or property management industry is preferred but not mandatory.
📍 Role Details:
- Position: Virtual Assistant (Remote)
- Shift: Variable shift (Day or night) (8 hours per day)
- Days: 6 days per week
- Compensation: ₹25,000 per month
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