Product Owner, Digital Product (IFEC)

As a Product Owner, Digital Product (IFEC), you will lead a team to deliver delightful digital experiences to our customers, helping to shape the future of our in-flight entertainment and connectivity (IFEC) platform. Responsibilities: - Take ownership of the IFEC digital roadmap and work closely with stakeholders to define the vision, strategy, and prioritisation of product initiatives - Translate business and customer needs into actionable product requirements that guide the work of your squad - Manage the backlog and sprint planning, ensuring effective delivery of solutions that meet customer needs - Drive a continuous improvement mindset, working with your team to identify and deliver enhancements to the IFEC digital platform - Collaborate with cross-functional teams to ensure technical feasibility, commercial viability, and customer desirability of product initiatives - Champion user-centric design and leverage data insights to inform decision making - Track and report on key product metrics and KPIs, using data to drive product strategy Requirements: - Significant experience as a Product Owner or Product Manager, ideally in a B2C digital or in-flight entertainment environment - Strong background in agile ways of working, including experience with Scrum and Kanban - Excellent stakeholder management and communication skills, able to bridge the gap between business, technology and user needs - Hands-on experience with user-centric design and leveraging data insights to inform product decisions - Proven track record of leading successful digital product delivery, with an ability to navigate ambiguity and drive complex initiatives to completion - Passion for the Virgin Atlantic brand and a desire to enhance the customer experience through innovative digital solutions

At Virgin Atlantic, we're on a journey to connect people, places, and cultures. We're proud to be one of the most innovative global airlines, committed to delivering unforgettable experiences for our customers. As part of our award-winning team, you'll have the opportunity to make a real difference and help shape the future of our business.