Technical Field Project Manager

In this role, you will drive the deployment of new installations of Vigilent Dynamic Cooling Management System on-site at large, multi-national customers with involvement at all points in the sales cycle. 

Vigilent optimizes indoor environments through the power of AI. Vigilent AI directs dynamic, autonomous HVAC control to increase resiliency, save energy, cut carbon emissions, and simplify operations. Our mission is to increase the profitability of our customers and create a more sustainable planet.

RESPONSIBILITIES

• Responsible for the on-site installation of Vigilent Systems including coordinating the efforts of external resources such as electricians, data center engineers, and consultants.
• Coordinate multiple, simultaneous installations at various customer sites, both remote and on-site.
• Prepare detailed deployment and installation documentation and materials.
• Perform diagnostics, install, and upgrade software using remote access tools.
• Document system, software, and business processes.
• Coordinate and assist Vigilent channel partners and resellers installing the Vigilent System.
• Provide partner and end-user training either on-line or on-site.
• Act as lead technical resource on customer and partner engagements.
• Conduct virtual and/or physical site surveys to assess the suitability of the Vigilent System for installation at a particular location. 
• During the pre-sales process, travel on-site to perform site assessments with the goal of identifying how Vigilent solutions can deliver energy savings, increase facility reliability and improve overall site operations.
• Work closely with Vigilent Engineering and Technical Support Teams to resolve technical product issues, and test new features.
• Provide customer feedback to Marketing regarding new feature requests and product enhancements.
• Regular travel (~ 50%), both domestic and international
  
  

REQUIRED SKILLS & EXPERIENCE

• Technical degree, preferably Mechanical Engineering or Electrical Engineering.
• Understanding of HVAC cooling technologies and concepts.
• Experience with some or all of Modbus, BACnet, SNMP, MQTT and Redfish protocols.
• Experience with wireless or wireless mesh networking sensors.
• Understanding of airflow management in data centers.
• Experience in data centers or other mission critical facilities.
• 5+ years managing projects.
• Excellent verbal and written communication skills, with the ability to clearly explain complex engineering technologies.
• Strong project management skills, with the ability to prioritize and work in a fast-paced sales-driven environment while being accountable for contributing to revenue and gross profit targets.
• Valid driver’s license.
• Must be able to pass a background security check, according to Vigilent customer’s requirements.