Senior Client Partner

The Purpose of This Role

 Translate Altimetrik Account’s strategy, into plans and provide direction/ leadership in order to deliver strategic and business objectives.
 Responsible for revenue and margin targets for accounts assigned to Client Partner/ Sr. Client Manager.
 End to end ownership on new/existing business proposals right from RFI/RFP/RFQ responses till MSA/SOW execution.
 Build and maintain relationships with key business and technology stakeholders to ensure timely delivery of products/services.
 Responsible for account landscaping, stakeholder mapping, relationship management, customer advocacy and strategic quarterly reviews with customers.
 Publish and track monthly business forecasts along with contingency plan in case of revenue shortfall.
 Accountable for billing efficiency, utilization targets and resource fulfilment.
 Able to achieve customer satisfaction scores/targets.
 Motivate and develop high capability professionals to successfully build an excellent team
 Ensure succession plans in place for key roles and develop plans to avoid single points of dependency.
 Ensure that the team fully understands the requirements & deliverables, meets deadlines and prioritizes engineering tasks
 Provide robust technical recommendations in order to provide solutions which have a significant impact on business performance in the short and longer term, exploiting opportunities and mitigating risk.
 Ensure all projects of work are appropriately assessed, designed, planned, resourced, scheduled and delivered in a timely and cost effective manner in order to ensure best value for customer
 Develop budget and resource plans for department to ensure business objectives are delivered in accordance with financial and performance targets.
 Identify, assess and manage risk for an area to ensure operational technology risks are mitigated and technology performance is maintained.
 Build the capability of the team, own and drive account and organization goals and objectives
 Through effective recruitment, performance management and training ensure that the team is well equipped for additional challenges. Build a culture of people excellence

Value you will Deliver

 Achieve top line and bottom line targets for the account
 Delivery of short term and long term plans for the account
 Create an organizational design that supports account vision
 Reduce voluntary attrition to 10% or less
 Formal engagement plan for liaising with key senior customer stakeholders
 Fully collaborate with the Altimetrik India leadership team on all activities as well as solicit support on activities undertaken
 Lead and influence an engaged and effective workforce and that is fully integrated with Altimetrik Vision

Our Ideal Candidate comes with

 Overall experience 18-25 years managing product engineering accounts and offshore
development centers working closely with global teams.
 Experience includes at least 3 years’ experience in independent account ownership.
Technical/ Functional Competency
 IT Software Development, Digital Solutions, Digital Transformation background are mandatory.
 Basic understanding of technology & of software development methodologies especially as
relating to developing custom software for customers
 A proven and consistent track record of meeting revenue targets.

Behavioral Competency

 Strong interpersonal communication skills
 Ability to lead initiatives and people toward common goals.
 Working knowledge of systems infrastructure
 Excellent oral and written communication, presentation, and analytical skills