Webcare Specialist with Spanish

Webcare Specialist with Spanish Looking for a Webcare Specialist with Spanish language skills to join our amazing team in Cluj-Napoca, Romania. Your main responsibilities will be: - Providing excellent customer service to our customers via chat, email and social media - Resolving customer inquiries and complaints efficiently and professionally - Identifying and reporting any issues or trends to the team - Continuously improving our customer service processes Requirements: - Fluent in Spanish and English - Previous customer service experience, preferably in an e-commerce environment - Strong communication and problem-solving skills - Ability to work in a fast-paced environment and adapt to changes - Passionate about delivering great customer experiences

vidaXL is an online retailer of home and garden products, operating in over 30 countries across the world. With a passion for giving our customers the best possible experience, we are always looking to grow our team of great people.