Vice President, Client Service ManagementBNYfull-timeRequired skillsPower BIbankingbusiness strategycommunication skillscross-functionaldata sciencepeople managementAbout the role BNY Website: bny.com Job details: Key Responsibilities JOB DESCRIPTION Engage and collaborate with senior stakeholders, shaping and executing strategies that deliver world ‑ class client service across Asset Servicing and other line of business Develop and drive enterprise client reporting capabilities by focusing on service governance and a single enterprise view for the client Plan and prioritize, define scope, goals, milestones, dependencies, and sequence work effectively Requirements translation — convert business goals into clear deliverables for product, tech, operations and analytics teams Stakeholder management — aligning senior leaders, business teams, tech teams, and control/support functions Cross-functional leadership — connecting product managers, engineers, data teams, operations, and business stakeholders Lead enterprise level data analysis projects by applying advanced statistical techniques, ML and AI models to extract actionable insights, driving business strategy and improve client experience and BNY’s Commercial Goals Stay updated on industry trends and emerging technologies in data science to continuously enhance analytical capabilities and methodologies Direct, motivate and mentor team members, maximize their individual contribution, their professional growth and their ability to function effectively Support financial and strategic objectives of the organization by working towards process improvement, automation opportunities, AI integration and thereby generating efficiencies Bachelor's degree or higher is required 10+ years in investment banking industry and strong understanding of financial domain concepts Sound knowledge and hands-on experience on Power Platforms (Power Apps, Power BI and BI infrastructure), hands on AI experience Strong analytical and problem-solving skills, with the ability to interpret complex data sets and generate actionable insights Proven ability to lead initiatives and drive results in a client-centric environment Excellent communication skills, capable of conveying data-driven insights to both technical and non-technical audiences People management experience would be an added advantage To be successful in this role, we're seeking the following: Click on Apply to know more. This page is fully interactive when JavaScript is enabled. Please enable JavaScript to apply or browse related roles.