Manager, Product Content & Fulfillment

VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most.

As an independent, publicly traded company, VERSANT brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service.

VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world.

Versant Media’s Content and Operations group is seeking a Manager, Product Content & Fulfillment (Fulfillment) to lead our Fulfillment teams. Reporting to the Director of Product (Content & Fulfillment), this role oversees a team of 2-5 Product Owners and Specialists responsible for ensuring that assets are ingested, enriched, quality-checked, and distributed efficiently across platforms and partners.

The Manager will serve as a subject matter expert in media fulfillment and file-based delivery workflows, leading the definition and delivery of product capabilities that ensure timely, accurate, and scalable distribution of content across linear, digital, and partner endpoints. This includes systems for order orchestration, asset readiness, metadata packaging, and delivery tracking across direct-to-consumer, MVPD, FAST, and syndication pipelines. In this role, you'll collaborate closely with engineering, content operations, partner management, and third-party vendors to deliver resilient platforms that support evolving distribution strategies, automation goals, and cross-platform visibility.

You will own the product vision, strategy, and roadmap for your domain and guide a cross-functional team to design, build, and scale solutions that unify workflows, reduce manual effort, and enable content fulfillment and distribution across Versant's content supply chain.

Core Responsibilities

• People Leadership & Coaching – Hire, mentor, and develop a high-performing team of Product Owners; create an environment that fosters collaboration, ownership, and continuous growth.
• Domain Strategy & Vision – Define the product strategy and roadmap for content management, asset readiness, and multi-platform fulfillment, aligning platform evolution with business needs and distribution goals.
• Workflow Optimization & Integration – Partner with ingest, QC, packaging, delivery-ops, and partner-management teams to ensure seamless hand-offs across order orchestration, metadata packaging, file transfer, and delivery tracking pipelines.
• AI & Automation Enablement – Embed intelligent automation into fulfillment workflows, including auto-QC, predictive order routing, anomaly detection, and dynamic packaging rules.
• Delivery Oversight – Drive end-to-end delivery across your portfolio, facilitating planning, sprint execution, and delivery milestones while removing roadblocks.
• Operational Resilience – Champion instrumentation, alerting, SLAs, and governance that ensure enterprise-grade reliability and compliance for file-based distribution.
• Stakeholder Communication – Provide clear, executive-ready updates on product direction, roadmap progress, and delivery risks; co-lead customer and vendor conversations as needed.
• Legacy Modernization – Lead migration from legacy MAM, FTP, or tape-based workflows to cloud-native, event-driven fulfillment platforms; partner with architecture and engineering on system design.

Basic Qualifications

• Bachelor’s degree or equivalent experience in Media, Product Management, Operations, or a related field.
• 5+ years in digital or broadcast media environments, including 3+ years with direct people management responsibility.
• Hands-on experience with media asset management (MAM), file-based delivery, packaging, or multi-platform distribution workflows.
• Proven ability to lead product teams responsible for high-scale, operationally critical workflows.
• Strong communication and facilitation skills across technical, operational, and vendor stakeholder groups.
• Proficiency with Jira/Confluence and fulfillment-ops tooling such as MAM/orchestration platforms, file-transfer acceleration, and operational analytics dashboards.

• Bachelor’s degree or equivalent experience in Media, Product Management, Operations, or a related field.
• 5+ years in digital or broadcast media environments, including 3+ years with direct people management responsibility.
• Hands-on experience with media asset management (MAM), file-based delivery, packaging, or multi-platform distribution workflows.
• Proven ability to lead product teams responsible for high-scale, operationally critical workflows.
• Strong communication and facilitation skills across technical, operational, and vendor stakeholder groups.
• Proficiency with Jira/Confluence and fulfillment-ops tooling such as MAM/orchestration platforms, file-transfer acceleration, and operational analytics dashboards.
• Strong technical fluency with the ability to engage deeply with engineering and architecture teams—able to interpret system designs, discuss implementation tradeoffs, and contribute to technical planning.
• Familiarity with metadata governance, downstream partner specifications, and dynamic packaging / delivery rules across DTC, MVPD, FAST, and syndication endpoints.
• Experience migrating from legacy MAM, FTP/tape, or siloed delivery systems to cloud-native, event-driven orchestration platforms.
• Deep empathy for fulfillment and operations users and a passion for building tools that reduce manual steps at scale.
• Familiarity with AI/ML concepts (e.g., LLMs, embeddings) and curiosity in applying them to enhance fulfillment workflows or embed intelligent behaviors like auto-QC, metadata enrichment, or anomaly detection.

Location & Work Style

• On-site Requirement: This position has been designated needing to be in the office 2 - 4 times per month depending on business needs.
• This role will require quarterly on-site collaboration weeks in New York City (NY) and Englewood Cliffs (NJ). Limited travel (<10%) to broadcast, vendor, or operations centers may be required.

As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

For LA County and City Residents Only: VERSANT Media will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to candidateaccessibility@versantmedia.com.

VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc.

VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.