About the role
The Sr. Manager of Vendor Management is a critical role for the Verizon Value Organization (VVO), and is directly responsible for all Pre Paid Mobile and FWA KPIs within their specific partner site(s). This role will report directly to the Director of Vendor Management for their particular partner group. The Sr. Manager of Vendor Management drives transformation through performance execution, delivers premium experiences through cross-team collaboration, and leads an organization that builds, maintains and drives results and relationships with current and prospective partners. The role is leading our vendor partners in various geographies across the globe with current operations in India. This role directly influences key stakeholders (internal and external) by making decisions on behalf of the VVO leadership based on analysis derived from performance trends and field KPIs. Responsibilities: Directly responsible for performance outcomes of key service, operational, and sales KPI's for the global portfolio of partners at specific locations. Managing strategy, implementation, and optimization of partner relationships to maximize revenue and loyalty attainment and ensure partner commitment to the VVO. Actively participating in partner performance management framework development and evaluations at project, partner, and program level (weekly reviews, monthly reviews, QBR's) Monitoring performance against plan and develop and execute strategies to address any underperforming partners and locations. Tracking, analyzing, and communicating key metrics to help identify efficiency opportunities and to measure the impact of existing partner programs. Includes creating and delivering executive presentations. Facilitating interaction, manage interdependencies, and conflict resolution among all functional teams globally. Leading VVO channel partners while taking the lead role in collaborating with cross-functional teams to develop and execute on innovative solutions Supporting in-person vendor support with meetings and training onsite at a partner location.
About the company
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always.
