CEx Senior Solutions Specialist - SLED Sales - UCaaS and CCaaS

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What we’re looking for…

Verizon’s Connected Experiences practice helps our clients take full advantage of key Verizon assets that drive end-to-end technology solutions for our customers to transform their businesses and deliver better business outcomes. We are seeking a dynamic, results-driven enterprise sales specialist focused on selling our market-leading cloud and consulting services with advanced solutions that address complex challenges and drive optimal customer and employee experiences.

This sales individual will focus on leading our customers through significant cloud transformations for our workplace modernization and customer experience solutions. As a key member of our sales organization, you will be responsible for identifying, developing, and closing new business opportunities with public sector clients. Advisory and consulting services will be a differentiator, combined with technology solutions to take customers on these transformational journeys. You will play a pivotal role in helping clients transform their calling, collaboration, and customer experience operations by offering them innovative technology solutions that improve efficiency, enhance customer experiences, deliver end-to-end security, and drive growth. Additionally, you’ll collaborate with account teams and Verizon’s consulting services teams to develop strategic plans and guide clients on their technology strategies and project execution. Together, we deliver innovative solutions that connect people across the globe, and you’ll be a part of making that happen.

Key Responsibilities

• Prospecting and Lead Generation: Identify and target State, Local, and Education accounts, focusing on building relationships with key decision-makers (C-suite, IT, business line and operations leaders) in need of contact center and calling/collaboration transformation that allow Verizon to get an entry into customers with advisory services.
• Consultative Selling: Use a consultative sales approach to understand the customer’s business objectives, challenges, and requirements. Offer tailored cloud and advisory solutions that improve customer experience, optimize operations, and drive business value.
• Solution Expertise: Become a subject matter expert on our advisory services, customer experience, contact center, voice security, and calling/collaboration solutions, including cloud-based platforms, AI-driven customer interactions, workforce optimization, omnichannel integration, and analytics.
• Sales Strategy Development: Work closely with internal stakeholders (sales teams, sales engineers, product teams, pricing/contract teams and consulting services) to develop customized sales strategies for each client, aligning with their business needs and growth objectives.
• Pipeline Management: Manage the full sales cycle, from lead generation to contract negotiation and closing, ensuring that sales goals and revenue targets are met or exceeded.
• Market Research: Stay current with industry trends, competitive landscape, and emerging AI and digital technologies in calling, voice security, and contact center solutions, leveraging this knowledge to advise clients and differentiate our offerings with end-to-end solutions.
• Customer Relationship Building: Establish and nurture long-term relationships with clients to position the company as a trusted advisor and preferred partner for future growth opportunities.
• Collaboration: Partner with marketing, product, and account teams to support the development of go-to-market strategies, sales collateral, and demand-generation activities.
  
  

You’ll Need To Have

• Bachelor’s degree or four or more years of work experience.
• Four or more years of relevant work experience.
• Proven track record of success in selling complex solutions to enterprise or public sector customers.
• Strong understanding of contact center technologies, including cloud platforms, AI, omnichannel solutions, and customer service software.
• Strong understanding of government procurement processes, contracting, and compliance standards.
• Ability to effectively communicate and build relationships with senior-level executives, presenting both technical and business-focused value propositions.
• Exceptional consultative selling, negotiation, and closing skills.
• Experience in managing complex sales cycles and navigating state, local, and education markets or large enterprise environments.
• Strong interpersonal and communication skills, with the ability to influence and lead conversations with clients.
• Ability to work collaboratively in a fast-paced, team-oriented environment.
  
  

Even Better If You Have

• Experience with contact center technologies such as NICE, Genesys, Cisco, or similar platforms.
• Sold strategic enterprise solutions encompassing IP Telephony (SIP), VolP/PBX, IP Consulting, Voice Security, Professional Services, or Outsourcing in a commissioned based environment.
• Bachelor’s degree in Business, Information Technology, or a related field.
• Proven track record of success in public sector sales, with experience in selling complex solutions to state agencies, local government entities, and university education (preferably in contact center or customer experience technology).
  
  

This is a high-impact role offering the opportunity to influence the future of customer experience for some of the largest organizations in the world. If you’re passionate about technology and sales and if Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits And Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

The annually salary range for the location(s) listed on this job requisition based on a full-time schedule is: $118,000.00 - $226,000.00.