Claims Handling Administrator

•    To understand the different types of documents received and the actions required for each
•    Data extract all relevant claim information from the document onto the system where required with heightened attention of accuracy
•    Raising payments on files, ensuring attention to detail.
•    Create all new claims on the system(s) where applicable, highlighting duplicate claims where necessary
•    Complete post triage and redirect correspondence if needed
•    Raise payments and update the system to ensure the file is in the correct stage and clear notes are visible of actions taken
•    Identify post that needs urgent action and escalate as appropriate
•    Manage work efficiently to enable customer Service Level Agreement’s, individual targets and team targets are met
•    Maintain a high standard of quality on work produced to meet both internal and external audit requirements
•    To deliver professional standards of customer service to internal and external customers

•    Accuracy / Attention to detail
•    Computer Literate
•    Customer Service
•    Collaborative
•    Communication including telephony
•    Determination
•    Enthusiasm
•    Motivated
•    Organised
•    Patience
•    Proactive
•    Teamwork
•    Telephony
•    Willingness to Learn
 
Educational Qualifications: Any Degree

Our People, Our Culture

For more than 50 years, Verisk has helped property and casualty insurers make smarter decisions about risk through AI-powered risk modeling, advanced analytics, and technology solutions spanning the entire policy lifecycle.  We are a leading strategic data, analytics, and technology partner to the global insurance industry, guided by core values of learning, caring, and results while maintaining the highest ethical standards as stewards of the industry's most comprehensive datasets. Learn more about Verisk and what we are doing within the insurance industry. 

When you join Verisk, you become part of a diverse global team with over 7,500 professionals in 30 plus countries, making work that matters. We're certified by Great Place to Work, reflecting our commitment to inclusivity, employee engagement, and wellbeing. At Verisk, your growth is a priority—from professional development and tuition benefits to a supportive, flexible workplace culture, we support your continued growth. 

Our Culture: Explore our inclusive, people-first culture that fosters innovation, collaboration, and belonging.

Awards & Recognition: See why Verisk is consistently recognized as a Great Place to Work™ around the world.

Our Businesses: Learn about the diverse industries we serve — from insurance and energy to financial services and beyond.

Life at Verisk: Discover what it’s like to work at Verisk through employee stories, team highlights, and culture moments.

Careers at Verisk: Join a global team of problem-solvers and innovators doing meaningful work that’s shaping the future of industries. Whether you're just starting out or looking to take your career to the next level, Verisk offers growth, purpose, and a people-first culture

Let’s build something meaningful together!

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

https://www.verisk.com/company/careers/

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine, or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Verisk Employee Privacy Notice