Head of AI

About VerbaFlo.ai
VerbaFlo.ai is a fast-growing AI SaaS startup revolutionizing how businesses leverage AI-powered solutions. As part of our dynamic team, you’ll collaborate with visionary leaders and top-tier talent to shape the future of intelligent, scalable software products. We're on a mission to make cutting-edge AI accessible, impactful, and intuitive.

Role: Head of AI
We are seeking an exceptional Head of AI to lead the research, development, and deployment of advanced AI and ML models that power our SaaS platform. This leadership role demands a rare combination of deep technical expertise, product intuition, strategic thinking, and a strong ability to drive impact at scale. You will be at the forefront of transforming ambitious AI concepts into production-ready solutions that deliver real business value.

Key Responsibilities

1. Define and own the AI roadmap and strategy in alignment with product and business goals.
2. Architect and build state-of-the-art AI/ML systems and pipelines that are robust, scalable, and maintainable.
3. Lead and mentor a high-performing team of machine learning engineers, data scientists, and applied researchers.
4. Work closely with engineering, product, and design teams to integrate AI solutions seamlessly into user-facing features.
5. Explore and apply the latest advancements in NLP, LLMs, generative AI, and other relevant domains to enhance our core product.
6. Oversee data collection, annotation, and governance processes to fuel AI innovation responsibly and ethically.
7. Establish best practices for experimentation, model training, evaluation, and continuous deployment in production.
8. Collaborate with executive leadership to assess AI feasibility, prioritize initiatives, and communicate outcomes.

Requirements

1. 7+ years of experience in AI/ML development, with 3+ years in a leadership or strategic role.
2. Strong expertise in machine learning, deep learning, NLP, and generative AI (LLMs, transformers, etc.).
3. Proficiency in Python and ML frameworks such as TensorFlow, LangGraph, PyTorch, Hugging Face Transformers.
4. Experience deploying models in production at scale using cloud infrastructure (AWS/GCP/Azure).
   
5. Solid understanding of MLOps practices, including versioning, monitoring, and CI/CD for ML.
6. Proven ability to lead and grow world-class AI teams and foster a culture of innovation.
7. Track record of successfully shipping AI-driven features or products.
8. PhD or Master’s in Computer Science, Artificial Intelligence, Data Science, or related fields is preferred.

Why Join Us?

1. Drive the AI vision and shape the core of a category-defining product.
2. Work alongside industry pioneers in an environment that rewards initiative and innovation.
3. End-to-end ownership, fast decision-making, and an opportunity to see your work in production quickly.
4. Be part of an ambitious, collaborative, and fast-paced team pushing the frontiers of AI.
5. Perks & Benefits: Gym membership, health insurance, company-sponsored lunches, and more.

About Us:
VerbaFlo | Conversational AI for Modern Property Management

VerbaFlo is a purpose-built AI platform designed to elevate how real estate professionals manage student accommodations, PBSA, and co-living spaces. By automating client interactions, streamlining property operations, and offering 24/7 omnichannel support, VerbaFlo enables property managers to drive efficiency, improve satisfaction, and scale with confidence.

What sets VerbaFlo apart:

1.⁠ ⁠AI-Powered Client Matching: Delivers real-time property recommendations tailored to each client's budget, lifestyle, and preferences.

2.⁠ ⁠Automated Property Management: Handles everyday workflows - lease renewals, maintenance requests, communications, with minimal manual input.

3.⁠ ⁠Client Engagement Portal: A self-serve space for clients to raise concerns, resolve disputes, and access relevant informatiom, all in one place.

4.⁠ ⁠24/7 Multilingual Availability: Supports clients around the clock, across time zones, in multiple languages.

5.⁠ ⁠Omnichannel Communication: Seamlessly connects with clients via voice, email, WhatsApp, SMS, and chat — ensuring consistency at every touchpoint.

For real estate professionals, this translates to:

• ⁠  ⁠Higher operational efficiency
• ⁠  ⁠Stronger client relationships
• ⁠  ⁠Improved retention and service differentiation

VerbaFlo offers a centralised system that combines smart automation with human-centric support; helping you manage more, with less effort.