Digital Adoption Intern

Primary Function: Around the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us. The collective expertise and passion of our people, combined with a broad portfolio of over 10,000 technologies, makes us uniquely positioned to deliver solutions that positively impact the environment. The Digital Adoption Intern will be responsible for the deployment and maintenance of the VEOLIA Asset Performance Management (APM) platform, InSight. This cloud-based platform provides advanced data and analytics to water treatment professionals, helping them make better business decisions, eliminate unplanned downtime, and lower operating costs. Key Responsibilities: The Digital Adoption Intern will be responsible for the following duties: ● Implement the VEOLIA Asset Performance Management (APM) platform, InSight, for various water treatment applications including Reverse Osmosis, Drinking Water Ultra Filtration plants, Membrane Bioreactor (MBR) wastewater plants, Cooling Towers, Boilers, and Wastewater plants. ● Provide expert remote technical support to Field Service Representatives, Account Managers, and customers to enable deployments, configurations, and troubleshoot data logging to ensure data connectivity & quality. ● Support the lifecycle of digital services including account/user management, reporting, alarms, connectivity troubleshooting, and other maintenance activities. ● Respond to service requests within specified SLAs. ● Follow Standard Operating Procedures (SOPs) to ensure team effectiveness and consistency.

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.