Customer Service Advisor - Part Time

We have an exciting opportunity for a Customer Service Advisor to join our team on a part time basis. As a Customer Service Advisor, you will be responsible for handling inbound customer enquiries and providing high quality customer service. Your key responsibilities will include:• Responding to customer enquiries via phone, email, and chat• Resolving customer issues and complaints in a timely and professional manner• Providing information and advice to customers• Updating customer records and maintaining accurate documentation• Following company policies and procedures• Contributing to the continuous improvement of our customer service processes

Ventrica is a fast-growing outsourced contact centre, delivering award-winning customer experience solutions for a diverse range of clients across the UK and Europe. With a reputation for quality, innovation and exceptional service delivery, we pride ourselves on our ability to attract and retain the best talent in the industry.