Helo.ai by VivaConnect
Website:
helo.ai
Job details:
Vendor Management & Procurement
FullTime
🚀 Join Our Team as a Vendor Manager Executive at Helo.ai by VivaConnect
📍 Location: Mumbai, India
📅 Working Days: Monday to Friday
🏢 Work Mode: Work from Office
🌐 About Helo.ai At Helo.ai by VivaConnect, we enable businesses to connect with their customers through powerful engagement channels.
• SMS, WhatsApp, RCS, Voice, and Contact Centre solutions
• 25+ years of industry expertise
• 30+ billion engagements handled annually
• Partnerships with Meta, Google, and leading telecom operators We power communication infrastructure for businesses that require scale, reliability, and seamless customer engagement.
🌟 Why Build Your Career With Us
• Work with enterprise communication infrastructure partners and vendors
• Support operational coordination across platform ecosystems
• Collaborate with internal teams managing large-scale engagement systems
• Gain exposure to vendor governance and coordination frameworks
🌍 Discover More About Helo.ai
• Website: https://helo.ai/
• LinkedIn: https://www.linkedin.com/company/sayheloai/posts/?feedView=all
• Instagram: lifeathelo.ai
💼 The Role You’ll Play As a Vendor Manager Executive, you will support vendor coordination, ensure compliance with company policies, and assist in maintaining effective vendor relationships aligned with operational requirements.
Your role will focus on:
• Supporting vendor relationship coordination
• Assisting vendor selection and negotiation processes
• Supporting cost control and service delivery tracking
• Maintaining vendor documentation and reporting In addition to the responsibilities listed below, you should be open to taking up any additional tasks related to this role that support smoother operations, improved efficiency, and effective vendor coordination across teams.
🧩 What You’ll Be Driving
🔹 Vendor Relationship Management
• Facilitate and maintain relationships between the organization and vendors or partners
• Sustain vendor relationships through regular coordination and engagement
🔹 Vendor Selection & Negotiation Support
• Research and identify suitable vendors
• Assist in selecting vendors based on business needs
• Support contract negotiation and vendor standardization processes
🔹 Cost & Risk Control
• Support cost control initiatives related to vendor operations
• Assist in reducing vendor-related risks
• Ensure service delivery expectations are met
🔹 Vendor Communication & Coordination VivaConnect
• Conduct discussions with new vendors regarding responsibilities and expectations
• Participate in vendor meetings and coordination activities
• Maintain clarity in communication across vendors with varied backgrounds
🔹 Documentation & Administrative Support
• Prepare reports, presentations, and vendor-related documentation
• Support data handling related to vendor activities
• Maintain structured records related to vendor engagement
🧠 Knowledge & Expertise We Value Functional Capability
• Vendor research and evaluation understanding
• Contract coordination exposure
• Cost control and service delivery awareness
• Computer operating knowledge Professional Strengths
• Strong interpersonal skills
• Multi-tasking ability across vendor-related activities
• Effective communication skills
• Critical thinking for vendor pricing and contract conditions
🛠 Platforms & Technologies
Microsoft Office Applications
🎓 Education & Experience
• Proven experience working as a Vendor Manager
• Proficiency in Microsoft Office applications
• Preferable knowledge of invoicing and billing processes
• Strong negotiation, management, and decision-making skills
• Excellent analytical, problem-solving, and organizational skills
• Effective verbal communication skills
📊 Indicators of Success
• Effective vendor coordination across stakeholders
• Structured documentation and reporting accuracy
• Support in vendor cost-control initiatives
• Timely execution of vendor engagement activities
📈 Performance & Growth
The role follows defined KPIs and KRAs to ensure clarity in responsibilities, support performance tracking, and enable recognition for contributions made towards organizational goals.
🌍 Equal Opportunity Employer At Helo.ai, we celebrate diversity and are committed to building an inclusive and collaborative environment for all employees.
Click on Apply to know more.