Customer Service/Customer Support Executive Internship in Bangalore

Selected Intern’s Day-to-day Responsibilities Include

• Contacting borrowers via phone, email, and other communication channels to collect outstanding student loan payments, and explaining loan terms, payment plans, and consequences of non-payment.
• Negotiating repayment plans or settlements in accordance with company policies.
• Updating and maintaining accurate records of borrower interactions and payment agreements in the CRM system.
• Following up with borrowers on broken promises and missed payments.
• Coordinating with internal departments to resolve borrower queries or discrepancies.
  
  

About Company: Varthana is the brand name of Thirumeni Finance Private Limited, an exciting new Bangalore-based non-banking finance company (NBFC) start-up focused on the education sector. The company provides secured and unsecured loans to private schools serving the low-income population to improve the school quality and infrastructure. The company is poised for significant growth over the next few years by expanding operations to new markets.

Varthana is the brand name of Thirumeni Finance Private Limited, an exciting new Bangalore-based non-banking finance company (NBFC) start-up focused on the education sector. The company provides secured and unsecured loans to private schools serving the low-income population to improve the school quality and infrastructure. The company is poised for significant growth over the next few years by expanding operations to new markets.