ATOP Consultants
Website:
atopconsultants.com
Job details:
Urgent Hiring ##
US Operations (Ahmedabad)(Hyderabad) — US Taxation
US Tax Expert 1040 ## (Preparer) (Reviewer) (TL)
Role: US Taxation Process Client Support (US Individual Tax)
● Minimum 3 years of hands-on experience in preparing, reviewing, or supporting U.S. individual income tax returns, including Forms 1040, 1040-NR, and 1040-SR, with the ability to leverage this expertise to effectively assist customers in a live, real-time chat support environment. Working knowledge of US Tax Live / Expert Assist service models.
● Ability to communicate technical tax concepts in plain, jargon-free language that keeps customers informed without overselling or overpromising.
Job Description
● Handle live customer inquiries, providing timely, accurate, and professional assistance,
while independently resolving customer inquiries and delivering a seamless customer experience.
● Bachelor's degree in Accounting, Finance, or a related field (M.B.A in Accounting and Finance preferred).
● Strong written and verbal English communication skills, including the ability to communicate clearly, concisely, and effectively.
Candidates should also demonstrate English language proficiency at a B2+ level or higher.
Behavioural Competencies (ASK Framework)
● Flexible to work U.S. shifts, primarily EST hours.
● Strong customer-service orientation with a compliance-first mindset
Call or WhatsApp:- 9558825808
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