Website:
rockautotec.com
Job details:
Company Description RockAutoTec LLC is a U.S. auto parts company that provides high-quality OEM and aftermarket parts for all major car brands, including Ford, Toyota, Honda, Nissan, BMW, Hyundai, and more. The company focuses on helping U.S. customers find reliable, affordable parts online with fast, secure nationwide shipping. RockAutoTec offers 100% fitment-guaranteed parts, call-based support for part selection, and competitive pricing for both repair shops and individual vehicle owners. The team is committed to trust, speed, and accuracy, ensuring customers get the right part the first time. Learn more at https://Rockautotec.com and https://thecarspart.com.
Role Description This is a full-time, on-site US Sales Representative role based in Nashik. The person in this role will handle inbound and outbound calls with U.S. customers, assist them in identifying correct auto parts, and provide clear, accurate product information. Daily responsibilities include managing customer inquiries, preparing quotes, processing orders, and following up on leads to convert them into sales. The US Sales Representative will collaborate with internal teams to resolve issues, track shipments, and maintain up-to-date knowledge of OEM and aftermarket product lines. The role also involves maintaining CRM records, meeting sales targets, and delivering a professional, customer-focused experience on every interaction.
Qualifications
- Candidates should possess strong communication and interpersonal skills, including clear spoken and written English suitable for U.S. customers.
- Candidates should possess customer service and relationship-building skills to manage inquiries, resolve issues, and support repeat business.
- Candidates should possess sales and negotiation skills to handle leads, present options, and close orders effectively.
- Candidates should possess basic technical understanding of auto parts, vehicle makes/models, and fitment concepts, or be willing to learn quickly.
- Candidates should possess computer literacy, including familiarity with CRM tools, online catalogs, and order processing systems.
- Previous experience in inside sales, call center operations, automotive parts sales, or e-commerce customer support is beneficial.
- Ability to work on-site in Nashik, manage time effectively, and meet defined performance and sales metrics.
- A diploma or bachelor’s degree in business, commerce, engineering, or a related field is preferred but not mandatory if experience is strong.
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