Tint Tone & Shade
Website:
tinttoneandshade.com
Job details:
Design Manager
Location: Hyderabad
Reporting To: Senior Design Head
COMPANY OVERVIEW:
Tint Tone and Shade is a premium interior design and home transformation company dedicated to creating beautiful, functional, and personalized living spaces. We specialize in end-to-end interior solutions, combining innovative design, quality craftsmanship, and exceptional customer service to deliver outstanding experiences for homeowners.
POSITION SUMMARY:
The Design Manager owns the entire design department's output, people, and process. The role holds full people-management responsibility for the design team (Assistant Design Manager, Lead Designer, Senior/Associate/Junior Designers), is accountable for design quality and delivery across all live projects, and is the primary design interface with Sales, Production, and Site leadership.
KEY RESPONSIBILITIES
Team & People Management
• Manage the full design team's structure, workload distribution, and capacity planning.
• Set individual and team targets; conduct performance reviews and development planning.
• Hire, onboard, and train designers; identify and close skill gaps across the team.
• Manage escalations, conflicts, and performance issues within the team.
Design Quality & Delivery Ownership
• Own final design sign-off standards across all projects before client presentation.
• Ensure consistent design quality, brand alignment, and execution feasibility department-wide.
• Review and resolve high-value or high-risk project issues escalated by Lead Designer/Assistant Design Manager.
Business & Cross-Functional Alignment
• Partner with Sales leadership on design-led proposals, pitch strategy, and conversion improvement.
• Align with Production and Procurement on cost, material, and timeline feasibility at a portfolio level.
• Represent the design function in leadership/management reviews.
Process, Systems & Reporting
• Own design department SOPs, tools, and CRM/documentation standards.
• Track and report department-wide KPIs, capacity utilization, and pipeline health to leadership.
• Drive continuous improvement in design turnaround time, cost efficiency, and client satisfaction.
Budget & Resource Ownership
• Manage design department budget, including software, resources, and training spend.
• Approve resourcing decisions (freelancers, additional hires) based on pipeline demand.
KEY SUCCESS METRICS (KPIs)
• Department-wide proposal-to-booking conversion rate.
• Department-wide on-time delivery rate for drawings/BOQs.
• Overall client satisfaction score (CSAT) across all projects.
• Department-wide design-to-execution deviation rate.
• Team attrition/retention and average time-to-productivity for new hires.
• Escalations resolved at department level vs. escalated further.
• Design department cost efficiency (cost per project / budget adherence).
• Number of team members promoted/upskilled within the year.
REQUIRED QUALIFICATIONS
Education
• Bachelor's/Master's degree in Interior Design, Architecture, or a related field.
• Strong command of design software (AutoCAD, SketchUp, 3ds Max/V-Ray, or similar).
Experience
• 9–10 years in interior design, including 3+ years directly managing a design team.
• Proven experience owning department-level delivery, budgets, and people management.
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