Jobman by Shunya Tattva
Website:
shunyatattva.com
Job details:
Hi Folks,
We are currently hiring for the role of a Customer Support Executive for a Leading firm in Noida.
Job role: Translation & Interpretation.
Process: International Customer Support
Salary: 6.5lpa for Punjabi & English Fluent (WFO) (Mandate)
U.S Rotational Shifts with Weekends Off
Department: Customer Support / Language Services
Need a graduate with 1+yrs of experience into International CS with International languages
Interview Rounds : HR, Assessment, Final Operations- All virtual
Address: Noida sec 98, U.P India
Joining: On immediate basis
Department: Customer Support / Language Services
Reporting To: Team Leader / Operations Manager
Notice: immediate Joiners only
Key Responsibilities:
• Provide real-time, consecutive or simultaneous interpretation between English and
[Second Language-Punjabi] during customer calls.
• Assist U.S. customers in resolving queries, issues, or concerns in a courteous and
efficient manner.
• Accurately relay information without adding, omitting, or distorting the meaning.
• Handle confidential and sensitive information with discretion and professionalism.
• Maintain high-quality standards in interpretation, ensuring clarity, tone, and context
are preserved.
• Work closely with team leads and QA to continuously improve communication quality
and customer satisfaction.
• Adhere to call handling metrics, quality benchmarks, and compliance requirements.
• Stay updated with any cultural nuances, terminology, or client-specific information
relevant to interpreting services.
Interested candidates kindly share your resume at khushi@shunyatattva.co.in or whts up at 9869200181.
Regards,
Khushi Rane
Hr Manager - Human Resources
Shunyatattva Management Consultant
Khushi @shunyatattva.co.in
9869200181
Click on Apply to know more.