Urgent Hiring for CRM Executive( ERP) Bangalore

Website: tya.co.in
Job details:

Job description

What You Will Do?

• Handle inbound and outbound calls with professionalism and empathy.

• Connect with prospective and existing clients to explain products/services, resolve queries, and build strong relationships.

• Maintain and update client information in CRM systems.

• Follow up with leads, track call outcomes, and support the sales/operations team in achieving targets.

• Ensure timely resolution of customer issues by coordinating with internal teams.

• Maintain high levels of call quality and adherence to communication protocols.

What We Are Looking For?

• Experience: 1-4 years in ERP Customer Service / CRM roles, preferably from a Call Centre / BPO background/ Banking/ERP/Hospitality

• Education: Graduate in any discipline.

Skills Required:

• Excellent communication in English (knowledge of regional languages will be an advantage).

• Strong listening, persuasion, and problem-solving skills.

• Ability to handle pressure and meet deadlines.

• Good knowledge of MS Office & CRM tools.

• Preference: Male /Female candidates are encouraged to apply.

• A proactive, energetic, and customer-focused approach.

What TYA Will Offer?

• A stable and long-term career opportunity with TYA Group companies.

• Structured training and mentoring to build strong professional skills.

• Exposure to modern CRM tools, customer engagement, and process automation.

• A collaborative and growth-oriented work culture.

• Competitive salary with attractive performance-based incentives.

• Clear career progression paths within the organization.

If you are the right fit, share your CV with us at hr@tyagroup.co.in with the subject line: Application for CRM Executive [Your Name]

Click on Apply to know more.