SDE 1- Growth

We are building to accelerate to 10x. That scale has UC doing 10M services monthly, a single-day peak of 500k services, and a highly trained base of 200k service professionals. The bedrock behind accelerating that scale and innovation is Tech First. This means a world where steady state requires zero people in the organization, where all processes (internal or for customers/partners) are autonomous via code, where tech is embedded into every way of decision making, and where tech allows a higher power of compounding. The top levers for tech to lead in the next 2-3 years are: ● Redefining Retail - customer centric, category nuanced retail experience ● Excellence In Experience - consistency in delivering a service ● Digital Supply Creation - digitized creation of highly skilled, loyal supply base ● Technology Driven Rituals- make human powered decision making, operations redundant through tech

Urban Company is a tech-enabled home services marketplace. Customers use our platform to book services, such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting , which are delivered in the comfort of their home and at a time of their choosing. We promise our customers a high quality, standardized and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise.