Admin Chat Support Specialist - CRM, Email, Live Chat Expert

We are looking for an Admin Chat Support Specialist with expertise in CRM, Email, and Live Chat to join our growing team. In this role, you will be responsible for providing exceptional customer support through various communication channels, including live chat, email, and CRM management. Key Responsibilities: - Provide prompt and friendly customer support via live chat, email, and other communication channels - Manage customer inquiries and requests in a timely and efficient manner - Utilize CRM tools to maintain accurate customer records and ensure seamless communication - Contribute to the continuous improvement of our customer support processes - Collaborate with cross-functional teams to enhance the overall customer experience - Maintain a high level of professionalism and attention to detail in all interactions Requirements: - 1-2 years of experience in customer service or administrative support roles - Proficient in using CRM software, email platforms, and live chat tools - Excellent communication and interpersonal skills, both written and verbal - Strong problem-solving and critical thinking abilities - Ability to multitask and prioritize tasks effectively - Passion for providing exceptional customer service - Fluency in English is a must