Director of Engineering, Mobile

As the Director, Software Engineering, Mobile, you will lead and scale Upstart's Mobile Software Engineering organization, shaping and driving our overall mobile strategy. With the majority of customer interactions now occurring via mobile, this channel is critical to Upstart's continued growth. Your leadership will ensure that our mobile technology evolves to meet the demands of a multi-product company while delivering a seamless, engaging, and high-performing user experience. Specifically, Mobile Software Engineering is responsible for: Expanding Our Reach – Driving application downloads and seamless account creation to bring more customers to Upstart. Optimizing Conversion – Enhancing the mobile journey to convert visitors into applicants and borrowers efficiently. Maximizing Customer Lifetime Value – Enabling users to manage their loan applications, access credit repeatedly, and make monthly repayments effortlessly. Building a Strong Foundation – Providing the tools and capabilities necessary to support all loan products through mobile technology. As a key engineering leader, you will collaborate closely with Product Management, Legal & Compliance, UX/UI Design, Data Analytics, and Loan Product teams to drive mobile innovation and excellence. How you'll make an impact: Define and drive the mobile engineering vision – Establish a culture of technical excellence, innovation, and collaboration. Lead and grow a high-performing team – Recruit, mentor, and develop engineering leaders and individual contributors, fostering a sense of ownership and accountability. Deliver a world-class mobile experience – Lead the development of a robust, native iOS application that enables users to apply for loans, manage their accounts, and handle repayments seamlessly. Operationalize success metrics – Establish clear KPIs to measure engineering efficiency, product performance, and business impact. Drive automation and process improvements – Champion best practices in mobile development, CI/CD, testing, and deployment. Strategic Roadmapping & Prioritization – Partner with cross-functional teams to develop and execute medium- and long-term mobile strategies.

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.