Strategy Operations Associate

Leading the way in digital mental healthcare, Unobravo stands as a trusted and empathetic ally in people's lives, caring for their mental health and supporting their personal growth. From the very beginning, our daily mission has been to revolutionize society's perception of mental health by breaking down the stigma surrounding it.

At the core of Unobravo's success is our exceptional team, committed to providing accessible, high-level care anytime, anywhere. With more than 2 million therapy sessions, we have positively impacted countless lives, promoting psychological well-being and helping individuals overcome life's challenges.

Unobravo's journey is heating up as we are actively expanding across Europe. We're bringing our game-changing approach to diverse markets, gearing up to challenge and transform global perspectives on mental health. This expansion marks a thrilling chapter in reshaping the world's view of mental wellness.

To take our company to an international level, we are currently looking for a Strategy Operations Associate.

The Strategy Operations Associate will play a key role in driving operational excellence and efficiency across various areas of the business. Reporting directly to the Head of Strategy Operations within the Operations Department, this role will focus on process optimization, restructuring, and automation, ensuring processes are not only designed but actively embraced by stakeholders. Additionally, this position will serve as a strategic point of contact for the headquarters in Italy regarding the Spanish and French markets, adapting processes to meet the specific needs and dynamics of these countries.

💻 AS A STRATEGY OPERATIONS ASSOCIATE YOU WILL:

• Operational Excellence & Process Optimization: Drive initiatives aimed at enhancing operational efficiency, automating processes, and ensuring the continuous improvement of workflows across departments.
• Discovery of Business Opportunities: Be responsible for identifying new business opportunities and areas for improvement across all operations teams. Leveraging your experience and business acumen, you will proactively propose innovative ideas, solutions, and potential implementations aimed at driving operational efficiency.
• Process Ownership & Empowerment: Take ownership of key business processes and empower stakeholders by ensuring these processes are well understood, adopted, and lived by the team.
• International Market Adaptation: Work closely with General Managers in Spain and France, as well as Heads of Central Functions, to tailor and adapt processes to the unique requirements of the Spanish and French markets, ensuring alignment with global strategy.
• OKR Strategy & Support: Collaborate with the Operations team to define and draft OKRs (Objectives and Key Results) on a quarterly basis, ensuring that goals are clearly defined, measurable, and aligned with company priorities.
• Strategic Project Support: Provide strategic support for specific initiatives related to community success. Contribute to projects aimed at enhancing engagement within our community of over 7,000 therapists, ensuring that Unobravo continues to offer greater value to its professionals.

⚙️QUALIFICATIONS:

Experience:

• 5+ years of experience in a consulting firm or in a fast-paced digital scaleup environment (healthtech/digital health experience is a plus). Combination of both experiences represented a plus.
• Proven experience in managing complex, cross-functional projects with multiple stakeholders.
• Demonstrated expertise in driving process improvements, automation, and operational excellence.

Skills:

• Strong strategic thinking and problem-solving abilities.
• Excellent project management skills, with the ability to drive initiatives from ideation to execution.
• Ability to communicate complex ideas clearly and effectively to both technical and non-technical stakeholders.
• Proficiency in project management tools (e.g., Asana, Trello, Jira) and data analysis tools (e.g., Excel, Google Sheets).
• Strong knowledge of OKR frameworks and experience in defining, tracking, and managing OKRs.

Personal Attributes:

• Self-starter with a strong sense of ownership and accountability.
• Detail-oriented with excellent organizational skills and the ability to manage multiple priorities.
• Proactive, collaborative, and able to thrive in a fast-paced, dynamic environment.
• Strong interpersonal skills and the ability to build relationships with diverse teams

🎁 WHAT WE OFFER:

• 🌍 Fully remote, with occasional travel to/within Italy

Join a team that embraces the future of work and prioritizes the well-being of its people. We support a healthy work-life balance with a flexible approach that allows you to work from Italy, Spain, or the UK.

• 🏢 Optional Coworking Meetings

Unobravo has dedicated a special budget to encourage global teamwork, in order to enable employees and collaborators to meet in coworking spaces in many many cities around the world.

• 🧘‍♂️ Online Yoga Sessions.

We're invested in your physical and mental wellness. Join our free online yoga classes to stay in shape and find your zen.

• 💆‍♂️ Discounts on Psychotherapy Sessions (Italian, Spanish and French employees only)

Your mental health is a top priority at Unobravo. Enjoy employee discounts through the Unobravo app to get the support you need.

• 🎉🎉 Team Building and Epic Events

Get ready for extraordinary adventures! Dive into thrilling team-building activities and attend our fabulous corporate events and nationwide aperitivo parties that will keep you buzzing with excitement!

• 🤓 Learn a language

Make your way through our language training courses. Improve on your existing language skills, or start learning something completely new!

• 🎂 Birthday Off

Take the time to celebrate with an extra day off during the month of your birthday.

• 👶 New Parenthood Perks

Following the arrival of your little one, we contribute 500 Euros to our welfare platform, plus gain access to exclusive online seminars on infant sleep

✨ Are you ready to make a difference with us? ✨

We understand that many people, for different reasons, may need additional support to apply or to participate fairly in our interview process. If you require additional accommodation, whatever it may be, to make the process more accessible, please indicate this in the last question of the application form. We will do everything we can to ensure you have a fair and smooth application process.