International Program Coordinator: Haslam College of Business - UTK

The University of Tennessee Health Science Center

Experience: 1+ yrs
Location: Knoxville, Tennessee, United States
Job type: Full-time

Required skills

communication skills

About the role

The Program Coordinator will contribute to the development of strategies and processes that support the Haslam College of Business’ plan for internationalization. Responsibilities include planning and recruiting students for study abroad programs, advising students on program options and foreign credit procedures, and academic advising/curricular planning. As a study abroad program leader, they will exercise discretion and independent judgment in the implementation of risk management procedures. The incumbent will represent the college and university to foreign partners and foster institutional-level relationships. Additional responsibilities include the identification of scholarship and grant opportunities to support study abroad programs and students.

Responsibilities

Academic Advising and Program Advancement
- Independent academic advising to students planning to study abroad from the point of appropriate program selection based on major and needed coursework to the determination and approval of major and minor course equivalencies.
- Individual and team academic advising during HCB freshman orientation to ensure a smooth transition in the first-year experience, to include appropriate course selection, the consideration of transferred and AP credit, as well as other student retention efforts.
- Coordinate and maintain an HCB curriculum audit to identify and evaluate international content to meet international program/course requirements to ensure program design supports students according to university and college curriculum guidelines.
- Make recommendations for the addition of or discontinuation of academic programs based on their appropriateness and academic fit with the HCB curriculum and standards.
- Represent the college and university to foreign partners and at national/international conferences to foster institutional-level relationships, identify and coordinate curricular alignments, and foster a student pipeline for exchange and outbound mobility. Represent the IPSA office at campus events, conferences, and site visits.
International Program Administration and Student Logistics
- Serve as a study abroad program faculty leader ensuring a well-organized, safe, and academically-sound experience that contributes to the academic instruction of credit-bearing and non-credit-bearing courses.
- Exercise sound judgment and discretion in the event of a crisis – both on and off-site – in the identification and implementation of the necessary actions to ensure student well-being and reduced institutional risk.
- Coordinate the preparation of students by assisting with applications, developing and maintaining information resources, visas, and making travel arrangements.
- Coordinate and continuously improve the essential pre-departure planning materials to prepare students for their time abroad, to include the safety and risk advisories and mitigation procedures. Coordinate the development and delivery of international program and study abroad-specific orientation sessions, materials and activities for incoming and outgoing students.
- Coordinate with other campus entities and program providers to ensure program and student details are communicated and any necessary tasks are effectively completed prior to departure.
- Responsible for the development, maintenance, sustainability of best-practices, technological, and social media solutions to effectively manage new and existing international programs within the college.
Program Promotion/Marketing
- Responsible for the recruitment of students in person and through a variety of media.
- Manage the development of marketing/branding strategy and materials for HCB faculty-led programs and HCB-approved study abroad programs to include the commutation of curricular options specific to the business education.
- Responsible for planning events, promotional activities, and implementing participant recognition/celebration programs. Coordinate the planning and efforts to conduct student presentations across the curriculum to promote increased study abroad participation.
- Responsible for the maintenance of the international program and study abroad website.
Program Resources
- Assist Director in new program development, proposals, training, logistics, etc.
- Serve as a resource for faculty, staff and other offices regarding programs and policies. Engage in training and activities to retain professional expertise.
- Coordinate scholarship application and selection process to include committee management, the blind review of applicants, confidential notification of outcomes, and any oversight of necessary facilitation of paperwork for funded students.
- Stay abreast of new opportunities both locally, nationally, and internationally for student funding as well as programmatic funding opportunities.
Program Analytics
- Keep current in field standards and maintain active participation in professional organizations affiliated with international programs and study abroad.
- Responsible for the creation of a library of international resources for faculty and students to use in their classes.
- Maintain the accuracy and completeness of data on international programs and study abroad for inbound and outbound program applications and participants in the assigned region.
- Coordinate the collection of data to evaluate, monitor, track and analyze trends in higher education and competitor programming.

Qualifications

Required Qualifications

Education: Bachelor’s degree in a relevant field.
Experience: At least one year of experience working in areas such as international education, student services, academic advising, international engagement, or a related field.
- Work as graduate assistant or practicum/internship will count as 1/2 time experience.
- Master's degree, or completion within one semester of start date, can substitute for one year of work experience.
Knowledge, Skills, Abilities:
- Working knowledge of higher education global programs, standards, requirements and practices.
- Excellent organizational skills and demonstrated ability to prioritize and manage time effectively.
- Ability to exercise independent judgment and discretion while executing program goals, policies, and regulations.
- Ability to establish and maintain effective relationships with individuals from culturally-diverse backgrounds.
- Ability to interact with study abroad program representatives, faculty, and students in a professional manner with an understanding of protocol and confidentiality.
- Demonstrated excellent written and oral formal/informal communication skills. Ability to communicate with international partners who are often non-native English speakers.
- Strong oral and written communication skills.
- Ability to work periodic evening and weekend hours.
- Ability to travel internationally.

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Preferred Qualifications

Education: Master’s degree in a relevant field.
Experience: Public speaking experience, proficiency in a foreign language, and experience living, working, and/or studying abroad preferred.
Knowledge, Skills, Abilities:
- Public speaking experience
- Experience living or studying abroad
- Proficiency in a foreign language

Work Location

Location: Knoxville, TN
Onsite

Compensation and Benefits

UT market range: Market range 8
Find more information on the UT Market Range structure here
Find more information on UT Benefits here

Application Instructions

To express interest, please submit an application with the noted below attachments.

Resume
Cover Letter
List of 3 Professional References

About The College/Department/Division

Study abroad provides students the opportunity to live, learn and work abroad in a variety of ways. From short, faculty-directed programs to semester-long internships and everything in between, Haslam’s Office of International Program and Study Abroad (IPSA) helps students discover their best-fitting international program and navigate with them through the entire study abroad process.

Company

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!

About The University of Tennessee Health Science Center

Provides medical education, clinical care, and health sciences research.

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