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Student Support Specialist

Salary

$50k - $65k

Min Experience

2 years

Location

remote

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

The Student Support Specialist is responsible for providing high-quality academic and non-academic support to University of Phoenix students. This includes, but is not limited to, assisting students with navigating University systems and processes, answering questions, resolving issues, and connecting students to appropriate resources. The ideal candidate will have excellent customer service skills, strong communication abilities, and a genuine passion for helping students succeed.

About the company

University of Phoenix is a private for-profit institution of higher education headquartered in Phoenix, Arizona. It has campuses across the United States and offers undergraduate and graduate degree programs, as well as certificate programs, in a variety of fields.

Skills

customer service
communication
student support
academic advising
problem-solving
resource coordination