Business Analyst New

As a Business Analyst in the Learning and Teaching systems team, you will play an important role in bridging the gap between business needs and technological solutions. You'll understand business requirements and identify opportunities to better utilise or implement software that aligns with the university's current processes, systems and needs. You'll develop a deep understanding of business processes across multiple departments, performing systems analysis on software applications and impact assessing any potential change in practices in relation to technology usage. You will document technical requirements and support testing activities. You'll work collaboratively with the Learning & Teaching development team, architects, and business teams, progressing opportunities from development to delivery. Main Duties And Responsibilities: Engage with business stakeholders to understand processes, challenges, and needs. Cultivate and maintain strong working relationships with business teams, ensuring open communication and trust. Post-implementation, analyse the effectiveness of solutions, ensure agreed benefits are delivered, and consider enhancements for maximum outcomes. Work closely with business stakeholders to elicit, analyse, and document requirements, adhering to agreed standards/templates. Conduct interviews, workshops, and surveys to understand business needs and objectives. Identify opportunities for process or systems improvement and recommending solutions that leverage technology. Analyse data to identify trends, patterns, and opportunities for improvement. Collaborate with business users, architects and technical teams to translate business requirements into technical specifications and system designs. Document technical specifications, implementation proposals and test requirements ensuring a clear and comprehensive understanding of system / feature deliverables. Assist with QA testing and support UAT planning with business stakeholders to validate the functionality and integrity of solutions and facilitate resolution of issues identified during testing. Create comprehensive documentation including business requirements documents, functional specifications, process flows, and user guides. Provide detailed advice and guidance to users in the effective use of systems, investigating complex problem situations to diagnose underlying causes and helping users to recover or continue operation.

The University of Glasgow is a public research university in Glasgow, Scotland. It is one of the four ancient universities of Scotland and the fourth-oldest university in the English-speaking world.