Library and Digital Technology Assistant

The Library and Digital Technology Assistant plays a vital role in delivering exceptional front-line services to students, ensuring they have a positive experience while using library and IT resources. This position involves providing a friendly presence to address a wide range of inquiries—not only those related to library services and offering support that encourages independent learning. We are looking for a candidate with experience in supporting customers in a fast-paced front-line service environment. You will be key in providing excellent customer service to our diverse student body and the research community. The successful candidate will work within the customer services team and collaborate with other teams to maintain a high standard of service.

We are the University of East London (UEL) founded in 1898 and proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We are committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future.