IT Intern

Who We Are UnitedMasters is building a marketplace that connects artists, brands and fans - empowering artists to earn and grow. UnitedMasters has taken the bold step of building a music distribution service that, radically, puts artists first - disrupting the legacy music business by letting up-and-coming artists distribute their music directly to fans through streaming services while maintaining ownership of their master recording rights and up to 100% of royalties. Through the combination of UnitedMasters' music distribution platform and its deep ties to brands, UnitedMasters enables independent artists and change-makers to grow and earn unlike any other platform. The UnitedMasters team is made up of musicians, marketers, engineers, and storytellers with backgrounds from YouTube, SoundCloud, Pandora, Facebook, Uber, Dropbox, Complex, VICE, and more. We work hand in hand with the award-winning creative teams that forge those innovative partnerships at Translation (our in-house creative advertising agency). We are looking for an IT Intern to join UnitedMasters! Please note that this role is a Hybrid role: three days in office and two days remote. What You'll Do Assist with daily IT support tasks (account setup, troubleshooting, and ticket triage) Help with onboarding and offboarding, including laptop setup and account provisioning Shadow the device management process via Kandji (our MDM platform) Support SaaS account administration (Google Workspace, Zoom, Slack, Okta) Help document processes and maintain internal IT documentation in Confluence Assist with IT asset inventory and device organization Provide in-person tech support for Brooklyn office employees Knowledge, Skills and Abilities Strong interest in IT support, systems administration, or technology operations Familiarity with macOS and/or Windows A helpful, team-oriented mindset and strong communication skills Detail-oriented with good organization and follow-through Currently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field Preferred Qualifications Exposure to Google Workspace, Slack, Zoom, or Okta (even in academic or part-time roles) Familiarity with Jira or Confluence Interest in building a career in IT or systems engineering

UnitedMasters, Inc. represents the creative solutions company, Translation, and the leading software and services platform for independent creators, UnitedMasters. UnitedMasters enables ownership, exposure, and new paths for financial return for independent creators, while Translation helps brands leverage the power of contemporary culture to achieve transformational growth. Combined, UnitedMasters, Inc. is the world's leading marketplace for cultural capital, connecting independent artists and brands to realize a future in which all creators own their future. Backed by Alphabet, Andreessen Horowitz, and Apple, UnitedMasters, Inc. is reimagining how brands and artists come together to tell their stories, build profitable growth, and push culture forward.