Medical Assistant Apprentice

Optum is currently seeking individuals who are passionate about patients and committed to acquiring the knowledge and skills required to be a Medical Assistant. These opportunities are for ALL individuals, even those with NO prior healthcare experience. Our Medical Assistant Apprenticeship program is 18 months long which includes a paid, intensive, ten-week class session. After the classroom portion, the apprentices will receive paid On-the-Job training to fully support their transition into the role for the remaining 15 months. Apprentices are full-time employees with benefits from the first day of the program and will be eligible to maintain employment beyond the apprenticeship with the organization. (This program is not intended for individuals currently certified as a Medical Assistant with the National Healthcare Association.) THE TRAINING IS PROVIDED AT NO COST to the participants and will prepare them to take the Certified Clinical Medical Assistant exam (CCMA) to become Certified Clinical Medical Assistants. The Medical Assistant Apprentice (MA) is responsible for performing patient-oriented procedures under the direction and supervision of a clinician, RN, or LVN to ensure safe and appropriate patient care. The MA assists the clinician with minor medical and surgical procedures; performs a broad spectrum of clerical and administrative duties related to the delivery of patient care assistance. Primary Responsibilities: Consistently exhibit behavior and communication skills that demonstrate the company's commitment to superior customer service, including quality care and concern with internal and external customers Use, protect, and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Anticipate the clinician's needs and carries out orders Check for patients' arrival status and escorts patients from waiting area to exam rooms. Escorts patients to ancillary services as needed Obtain, record, and report vital signs and other pertinent patient information to RN, LVN, or clinician Perform various medical procedures and medication administration as appropriate for their certification Perform phlebotomy, process lab specimens, and maintain lab specimen logs as appropriate Assist clinician with procedures as requested Ensure proper documentation of all procedures Maintain and clean exam and treatment areas, specimen processing areas, and medical equipment Complete or assist with the completion of appropriate forms, tracking, transport, etc. Physical & Mental Requirements: Ability to transport up to 50 pounds Ability to handle heavy objects using up to 100 pounds of force Ability to remain in stationary position for extended periods of time Ability to operate equipment and/or machinery Ability to exchange information verbally and/or in writing Ability to use logical reasoning for simple and complex problem solving Occasionally requires exposure to communicable diseases or bodily fluids

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale.