Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
In this Scrum Master role , you will be responsible for in managing projects from the Initiation phase of the SDLC through the Release phase of the Optum SDLC.
Job Summary:
We are seeking a highly skilled and experienced Scrum Master to join our team. As a Scrum Master, you will play a critical role in driving the successful delivery of software solutions in area of the US healthcare industry. You will be responsible for facilitating the agile development process, liaising with product and automation teams, and ensuring efficient collaboration to deliver value to our business customers.
Primary Responsibilities:
Required Qualifications:
- Bachelor's degree
- Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification
- 5+ years of industry experience, with a solid focus on Appeals and Claims processes in the US healthcare industry
- Extensive experience in liaising with product and automation teams to deliver value to business customers
- Solid knowledge and understanding of Agile methodologies (Scrum, Kanban, etc.) and their application in software development projects
- Proven excellent facilitation, communication, and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders
- Proven solid problem-solving and conflict resolution skills
- Demonstrated ability to handle multiple priorities and work in a fast-paced, dynamic environment
Preferred Qualifications:
- Second level Scrum Master certification (CSP, PSM II)
- 2+ years of experience playing the Scrum Master role
- Hands on experience In tools like Rally, ALM
- Healthcare domain experience
- Experience with Agile project management tools (e.g., Rally, JIRA, Trello, etc.)
- Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, etc.
- Exposure to AI/ML based projects
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.