Customer Service Representative - Part-Time

 

 

As the face of our customer, here’s what you will do:

Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected. You will be interacting with our domestic and international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile. You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable.

%3Cblockquote dir=%22ltr%22%3E%0A%3Ch3 style=%22font-family: Arial;%22%3EWhat You Need to Succeed (Minimum Requirements):%3C/h3%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli style=%22font-family: Arial;%22%3EAt least 18 years old%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3EHigh school diploma, GED, or equivalent%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3EComfortable with computers, mobile devices, and new technologies%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3EAble to stand, walk, and handle baggage for an eight-hour shift%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3EAble to read, write and speak English fluently%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3EAbility to communicate with other departments and flight crews%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3EMust be eligible to acquire and maintain credentials vital for the position%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3EMust pass a background check%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3EMust pass a pre-placement drug screen%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3EPosition-specific clearances include but are not limited to FAA, TSA, Port Authority, U.S. Customs and U.S. Postal Service clearances%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3EAvailable during day and night shifts, weekends, and holidays; mandatory overtime may be required based on operational need%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3EAble lift up to 70 lbs%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3EAbility to obtain required training certifications, perform safety checks, and successfully complete job functions, including but not limited to Ticket Counters, Gates, Baggage, and operating passenger loading bridges%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3EMust be legally authorized to work in the United States for any employer without sponsorship%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3ESuccessful completion of interview and assessment required to meet job qualifications%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3EReliable, punctual attendance is a crucial function of the position%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3EAbility to meet our uniform, and appearance standards%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3EMust be willing and able to work 100% on-site%26nbsp;%3C/li%3E%0A%3C/ul%3E%0A%3C/blockquote%3E

Operates a global network of passenger and cargo flights.