Customer Service Agent

At United, our Customer Service Agents are the face and voice of our airline, helping our customers navigate their travel experience. As a Customer Service Agent, you'll be responsible for assisting customers at the airport, on the phone, and through other communication channels. Your primary duties will include check-in and boarding assistance, resolving customer issues, and providing information about United's policies and procedures. We're looking for individuals who are passionate about providing exceptional customer service, have strong communication and problem-solving skills, and can thrive in a fast-paced environment. If you have a natural ability to connect with people, a commitment to going above and beyond, and a desire to be part of a team that is dedicated to delivering an outstanding travel experience, we encourage you to apply.

United Airlines is a major American airline, operating a large domestic and international route network, with an extensive presence in the Asia-Pacific region. It is a founding member of the Star Alliance, the world's largest airline alliance. United Airlines is headquartered in Chicago, Illinois.