Bajaj Finserv
Website:
bajajfinserv.in
Job details:
Location Name: Pune Corporate Office - Mantri
Job Purpose
Bajaj Finserv’s Digital Platform consolidates all products and services into a single, advanced digital ecosystem. The vision is to build a highly efficient, intelligent intelligent Consumer AI platform that delivers seamless, personalized, and scalable access to all BFL offerings.
The Unit Manager will manage the day-to-day operational execution of AI-enabled digital initiatives within a defined unit under the assigned cluster. This role ensures tasks are completed on time, issues are resolved promptly, and delivery quality meets platform standards.
Key objective: Translate cluster-level plans into actionable work for team members, track progress, and support seamless delivery of AI-driven product features.
Duties And Responsibilities
- Manage end-to-end delivery of multiple initiatives within assigned cluster(s), ensuring alignment with the Digital Platform Product Manager’s roadmap.
- Coordinate with business COEs, IT, Design, Data Science, and Marketing teams to execute AI-enabled product features.
- Monitor timelines, dependencies, and resource allocation across initiatives; escalate risks and bottlenecks proactively.
- Track product performance metrics and AI impact, reporting progress and insights to the Lead.
- Facilitate creation and refinement of user stories, functional documentation, and test cases in collaboration with stakeholders.
- Drive adherence to platform standards, minimal-click journeys, and AI-first design principles.
- Support integration of AI/ML models and data pipelines into production, ensuring smooth execution and operational stability.
Key Decisions / Dimensions
- Resource allocation and task prioritization within assigned cluster.
- Identification and escalation of risks impacting delivery timelines or quality.
- Coordination and negotiation with stakeholders to balance dependencies and schedules.
- Recommendations on AI/feature implementation feasibility and improvements.
- Reporting and measurement of KPIs for cluster-level initiatives.
Major Challenges
- Balancing multiple delivery priorities and dependencies across business and technical teams.
- Ensuring timely execution while maintaining quality and adherence to platform standards.
- Translating strategic AI product initiatives into actionable, measurable outcomes.
- Coordinating between legacy systems and modern AI-enabled platforms.
- Maintaining platform reliability, scalability, and security during incremental feature releases.
- Ensuring cross-team alignment, stakeholder engagement, and issue resolution under tight deadlines.
- Balancing innovation with regulatory and creditrisk constraints in the Wheels loan ecosystem, where AIdriven decisions must remain transparent, explainable, and fully compliant with lending norms.
Required Qualifications And Experience
Qualifications & Experience:
- 2 years of experience in digital product delivery, platform operations, or technology project management.
- Experience managing cross-functional teams and end-to-end product initiatives.
- Exposure to AI/ML-enabled digital products is preferred.
- Experience in financial services/fintech platforms is a plus.
Technical & Product Skills
- Understanding of digital platform architecture, APIs, and AI integration.
- Ability to translate business and AI requirements into operational deliverables.
- Familiarity with agile, scrum, or hybrid delivery frameworks.
Leadership & Stakeholder Skills
- Strong coordination, communication, and stakeholder management capabilities.
- Capability to mentor and manage a small team, ensuring timely delivery and quality.
- Ability to resolve conflicts, manage dependencies, and escalate issues when needed.
Risk & Compliance Awareness
- Basic understanding of platform governance, data privacy, and security requirements relevant to AI products.
Click on Apply to know more.