Bajaj Finserv
Website:
bajajfinserv.in
Job details:
Location Name: Pune Corporate Office - Mantri
Job Purpose
We're looking for a UX Designer who thinks in systems, leads with empathy, and delivers with precision. This is not a "make it look good" role. You will own the entire design lifecycle — from decoding complex business requirements through Design Thinking, to shipping clean, intuitive interfaces that users across our products and brand website actually want to use.
You will be the design authority and coordination backbone of the product organisation — building and governing the design system, driving Figma-based design delivery across our full product suite, and owning the critical transition from UX to Engineering so that what gets built is exactly what was designed. You will use AI tools pragmatically to move faster and explore smarter — but always with human-led design thinking at the core.
Your success is measured by user outcomes, design system adoption, and the fidelity of what ships — not by the number of screens you create.
Duties And Responsibilities
A- Minimum required Accountabilities for this role
- Users can navigate, complete tasks, and achieve goals without friction or confusion across all our products
- The design system is built, governed, and enforced — not just documented and forgotten
- Every product interface is consistent, accessible, and aligned with brand guidelines
- Design decisions are grounded in user research and usability evidence, not assumptions
B- Additional Accountabilities Pertaining To The Role
(I) Design System — Build & Governance
- Build the organisation's design system from the ground up, including component libraries, design tokens, typography scales, colour palettes, spacing systems, and iconography
- Own absolute governance of the design system — define contribution standards, enforce usage across all products, and evolve the system as products scale
- Maintain living Figma component libraries that are version-controlled, documented, and accessible to all teams
- Conduct periodic design system audits to identify inconsistencies, deprecated components, and opportunities for consolidation
(II) UX for Our Products
- Lead end-to-end UX design across our full product suite — from information architecture and user flows through wireframes, prototypes, and high-fidelity Figma screens
- Leverage AI-assisted design tools (such as Figma AI, Galileo, or equivalent) to accelerate wireframing, generate UI variants, and explore layout options — using AI as a creative accelerator, not a replacement for design judgement
- Decode complex SaaS workflows using the Design Thinking framework and translate them into simple, easy-to-follow experiences for both technical and non-technical users
- Ensure UX consistency and brand alignment across all products and the brand website, adapting interaction patterns to each product's unique use case and user base
- Own design handoff to Engineering — create detailed Figma specs, annotate interactions, and be present during dev QA to protect design fidelity
(III) Cross-Functional Collaboration & Design Leadership
- Collaborate with Product, Engineering, Marketing, Service, and Business teams to define user journeys, prioritise UX improvements, and align on design direction
- Serve as the functional UX authority within the organisation — guiding stakeholders on design thinking principles, UI standards, and accessibility best practices
- Drive design critiques and reviews, creating a culture of structured feedback and evidence-based decision-making
- Ensure all designs meet WCAG accessibility guidelines and modern UI/UX standards
(IV) Design-to-Development Coordination
- Act as the UX-to-Engineering bridge — owning the transition of design assets from Figma to development, ensuring nothing is lost in translation between intent and implementation
- Maintain a design delivery tracker that maps each design milestone to the product roadmap, sprint cycles, and engineering timelines — flagging blockers early and keeping|stakeholders aligned
- Define and enforce a design handoff protocol — including component annotations, interaction specifications, edge case documentation, and asset exports — so developers never have to guess
- Conduct design QA reviews at key development stages to verify that shipped UX/UI matches approved Figma specs, and formally sign off before any feature goes live
- Run structured design-to-dev handoff meetings at the start of each sprint, walking the engineering team through flows, states, and interactions to eliminate ambiguity upfront
Key Decisions / Dimensions
- Design & Standards Decisions that define long-term product quality and user trust.
- Is this the right UX pattern, or are we defaulting to what's familiar?
- Does this component belong in the design system, or is it a product-specific exception?
- Are we designing for the user's real workflow, or the workflow we wish they had?
- Is this design ready to hand off, or will dev interpretation introduce too much deviation?
Major Challenges
- Translating ambiguity into clarity — business requirements are rarely UX-ready; the ability to ask the right questions and reframe problems is essential
- Governing the design system across multiple teams without becoming a bottleneck — balancing standardisation with the speed teams need to ship
- Designing for complexity without creating complexity — our SaaS products handle sophisticated workflows that must feel simple to the end user
- Managing competing stakeholder priorities across Product, Marketing, and Business while keeping the user at the centre of every decision
- Maintaining consistency across multiple products with different user types, use cases, and interaction models — all under one cohesive design language
- Keeping design and development in sync across multiple concurrent product workstreams — without creating process overhead that slows teams down
Educational Qualifications
Required Qualifications and Experience
- Qualifications
- Post-graduate with relevant UX/UI design experience of 6+ years
- A degree or certification in Interaction Design, Visual Communication, Human-Computer Interaction, or a related design discipline is preferred
- Work Experience
- 6+ years in UI/UX design, digital product design, or interaction design, with a strong portfolio of SaaS or enterprise product work
- Proven experience building or contributing to a design system at scale — not just using one
- Demonstrated experience designing for multi-product ecosystems with shared design language
- Track record of driving design outcomes — not just delivering files, but influencing product decisions and user behaviour
- Experience working in cross-functional, agile product teams alongside Engineering and Product Management
- Prior exposure to brand website UX in addition to product design is an advantage
Skills
- Advanced Figma proficiency — auto-layout, variants, components, prototyping, Dev Mode, and collaborative workflows
- Comfort working with AI-augmented design workflows — using AI tools for ideation, content generation, accessibility checks, or design QA, while retaining human-led design thinking at the core
- Strong command of design system architecture — tokens, component libraries, documentation standards, and governance models
- Deep understanding of Design Thinking methodology — ability to facilitate discovery, define problems, ideate, prototype, and test with real users
- Solid grasp of visual design fundamentals — typography, colour theory, visual hierarchy, spacing, and responsive/adaptive layouts
- Proficiency in usability research methods — interviews, usability testing, journey mapping, and translating findings into design decisions
- Working knowledge of WCAG accessibility standards and how to design inclusively from the start
- Ability to produce precise design handoff documentation that minimises dev interpretation and protects fidelity
Mindset
- User-first, system-thinker — you care as much about the component as the experience it creates
- Comfortable challenging product and business assumptions when user evidence demands it
- Bias for clarity over aesthetics — a beautiful screen that confuses users is a failed screen
- Structured, methodical approach to design — you document decisions, not just deliverables
Nice to Have (But Not Mandatory)
- Experience with motion design or micro-interactions within Figma or prototyping tools
- Background in B2B SaaS products with complex permission structures, dashboards, or workflow automation
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