Vice President – Operations

Unifyed is seeking a dynamic VP of Operations to lead and optimize our business functions. This role will help to drive strategy and performance across multiple departments, ensuring continued growth and excellence in product and service delivery. This position will also own operations in India. Key Responsibilities Leadership & People Management Develop and execute growth strategies aligned with the President and Board's vision. Lead and manage Unifyed in India within, ensuring high standards in product and service delivery. Foster a culture of ethical leadership, accountability and open communication. Identify and implement training and development programs to enhance team performance. Oversee performance reviews, including annual appraisals and quarterly evaluations. Attract, hire, mentor and develop future leaders within the company. Serve as a brand evangelist, representing Unifyed in industry events and client engagements. Operations & Financial Management Effectively manage the team to drive to highest levels of performance possible Help to drive revenue growth while optimizing costs and maintaining overall P&L responsibility. Improve operational processes, reporting structures and business efficiency. Enhance coordination between ElevenX Managed Services (HR, IT, Finance) and Unifyed business functions. Oversee budget planning, forecasting, and financial performance tracking. Ensure compliance with company policies and industry standards. Qualifications & Requirements Bachelor's degree required; advanced degree (MBA or equivalent) preferred. 10+ years of leadership experience in a fast-growing technology or SaaS company, with a proven track record in scaling organizations. Experience in leading the transition from early-stage to mature operations, especially within a global context. Deep expertise in business development, product strategy and operational leadership. Ability to think strategically while maintaining focus on tactical execution and day-to-day operations. Strong financial acumen and experience with P&L management. Excellent communication, interpersonal, and leadership skills with the ability to influence and build relationships at all levels.

Unifyed is a leading AI-first, SaaS student engagement, student retention and learning platform tailored to higher education institutions.