About the role
%3Cp style=%22margin-top: 0px; margin-bottom: 0px;;font-family: Arial;;%22%3E%3Cspan style=%22font-size:16px;%22%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;%22%3E%3Cb%3EGENERAL SUMMARY%3C/b%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp style=%22margin-top: 0px; margin-bottom: 0px;;font-family: Arial;;%22%3E%3Cbr /%3E%0A%3Cspan style=%22font-size:16px;%22%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;%22%3EThe %3Cb%3EKey Account Manager (KAM)%3C/b%3E enhances company value by retaining and growing UniFirst%26rsquo;s uniform rental, direct sale, and other products and services connected to our largest key accounts. The primary goal of this position is to maintain 94% to 100% of their customer base. The KAM must be fully responsible for the current status of the account and hold total accountability for the all account metrics.%3Cbr /%3E%0A%3Cbr /%3E%0A%3Cb%3EPRIMARY DUTIES %26amp; RESPONSIBILITIES%3C/b%3E %3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cul%3E%0A %3Cli%3E%0A %3Cdiv style=%22margin-top: 0px; margin-bottom: 0px;%22%3E%3Cspan style=%22font-size:16px;%22%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;%22%3EDevelop and maintain relationships with key personnel and decision makers at all levels within your accounts through proactive outreach and meetings on and off account site.%3C/span%3E%3C/span%3E%3C/div%3E%0A %3C/li%3E%0A %3Cli%3E%0A %3Cdiv style=%22margin-top: 0px; margin-bottom: 0px;%22%3E%3Cspan style=%22font-size:16px;%22%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;%22%3EConduct regular visits and schedule biannual account reviews (use tools such as report cards to quantify service performance).%3C/span%3E%3C/span%3E%3C/div%3E%0A %3C/li%3E%0A %3Cli%3E%0A %3Cdiv style=%22margin-top: 0px; margin-bottom: 0px;%22%3E%3Cspan style=%22font-size:16px;%22%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;%22%3EUse internal and external resources to retain customers, increase rental revenue, provide additional product information and develop new revenue opportunities.%3C/span%3E%3C/span%3E%3C/div%3E%0A %3C/li%3E%0A %3Cli%3E%0A %3Cdiv style=%22margin-top: 0px; margin-bottom: 0px;%22%3E%3Cspan style=%22font-size:16px;%22%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;%22%3EUpdate records with all pertinent information on a daily basis.%3C/span%3E%3C/span%3E%3C/div%3E%0A %3C/li%3E%0A %3Cli%3E%0A %3Cdiv style=%22margin-top: 0px; margin-bottom: 0px;%22%3E%3Cspan style=%22font-size:16px;%22%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;%22%3EMaintain customer contract/PO status and renew contracts/PO%26rsquo;s before they expire.%3C/span%3E%3C/span%3E%3C/div%3E%0A %3C/li%3E%0A %3Cli%3E%0A %3Cdiv style=%22margin-top: 0px; margin-bottom: 0px;%22%3E%3Cspan style=%22font-size:16px;%22%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;%22%3EWork closely with all UniFirst departments to ensure customer satisfaction exceeds customer%26rsquo;s expectation.%3C/span%3E%3C/span%3E%3C/div%3E%0A %3C/li%3E%0A %3Cli%3E%0A %3Cdiv style=%22margin-top: 0px; margin-bottom: 0px;%22%3E%3Cspan style=%22font-size:16px;%22%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;%22%3EGenerate leads to turn over to Service and Sales teams (when necessary).%3C/span%3E%3C/span%3E%3C/div%3E%0A %3C/li%3E%0A %3Cli%3E%0A %3Cdiv style=%22margin-top: 0px; margin-bottom: 0px;%22%3E%3Cspan style=%22font-size:16px;%22%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;%22%3EMaintain internal interdepartmental relationships to ensure customer satisfaction, new business development, increased revenue, and increased profits.%3C/span%3E%3C/span%3E%3C/div%3E%0A %3C/li%3E%0A%3C/ul%3E%0A%0A%3Cp style=%22margin-top: 0px; margin-bottom: 0px;;font-family: Arial;;%22%3E%3Cbr /%3E%0A%3Cspan style=%22font-size:16px;%22%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;%22%3E%3Cb%3EADDITIONAL DUTIES %26amp; RESPONSIBILITIES%3C/b%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cul%3E%0A %3Cli%3E%0A %3Cdiv style=%22margin-top: 0px; margin-bottom: 0px;%22%3E%3Cspan style=%22font-size:16px;%22%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;%22%3EPrepares reports of business transactions and keeps expense accounts.%3C/span%3E%3C/span%3E%3C/div%3E%0A %3C/li%3E%0A %3Cli%3E%0A %3Cdiv style=%22margin-top: 0px; margin-bottom: 0px;%22%3E%3Cspan style=%22font-size:16px;%22%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;%22%3ECommunicates effectively with their manager about both service and sales challenges, successes, and needs associated with new business generation.%3C/span%3E%3C/span%3E%3C/div%3E%0A %3C/li%3E%0A %3Cli%3E%0A %3Cdiv style=%22margin-top: 0px; margin-bottom: 0px;%22%3E%3Cspan style=%22font-size:16px;%22%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;%22%3EAttends weekly meetings.%3C/span%3E%3C/span%3E%3C/div%3E%0A %3C/li%3E%0A %3Cli%3E%0A %3Cdiv style=%22margin-top: 0px; margin-bottom: 0px;%22%3E%3Cspan style=%22font-size:16px;%22%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;%22%3EStay up-to-date on sales skills, professional knowledge and self-training to maximize professional growth and advancement.%3C/span%3E%3C/span%3E%3C/div%3E%0A %3C/li%3E%0A %3Cli%3E%0A %3Cdiv style=%22margin-top: 0px; margin-bottom: 0px;%22%3E%3Cspan style=%22font-size:16px;%22%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;%22%3EAssist the service team in stylizing uniform programs and renewing customers upon expiration.%3C/span%3E%3C/span%3E%3C/div%3E%0A %3C/li%3E%0A %3Cli%3E%0A %3Cdiv style=%22margin-top: 0px; margin-bottom: 0px;%22%3E%3Cspan style=%22font-size:16px;%22%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;%22%3EStay up-to-date on Company capabilities, product lines and/or changes regarding sales and customer needs.%3C/span%3E%3C/span%3E%3Cbr /%3E%0A %3Cbr /%3E%0A %26nbsp;%3C/div%3E%0A %3C/li%3E%0A%3C/ul%3E%0A
%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;font-size:16px;%22%3E%3Cstrong%3EEDUCATION AND EXPERIENCE%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cdiv%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;font-size:16px;%22%3ECollege degree preferred.%3C/span%3E%3C/div%3E%3C/li%3E%3Cli%3E%3Cdiv%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;font-size:16px;%22%3E3 to 5+ years of successful sales and/or service experience.%3C/span%3E%3C/div%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;font-size:16px;%22%3E%3Cspan style=%22mso-fareast-font-family:%27Times New Roman%27;%22%3EIndividuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst%27s standards.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cdiv%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EMust be able to travel approximately 70% - 80% for customer interfacing%26nbsp;%3C/span%3E%3C/div%3E%3C/li%3E%3Cli%3E%3Cdiv%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;font-size:16px;%22%3EExcellent people, communication and interpersonal skills for relationship building.%3C/span%3E%3C/div%3E%3C/li%3E%3Cli%3E%3Cdiv%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;font-size:16px;%22%3EStrong contract and negotiation skills.%26nbsp;%3C/span%3E%3C/div%3E%3C/li%3E%3Cli%3E%3Cdiv%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;font-size:16px;%22%3EGood judgment/decision making%3C/span%3E%3C/div%3E%3C/li%3E%3Cli%3E%3Cdiv%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;font-size:16px;%22%3EProblem solving (solutions and execution)%3C/span%3E%3C/div%3E%3C/li%3E%3Cli%3E%3Cdiv%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;font-size:16px;%22%3EOrder writing, proposals and pricing%3C/span%3E%3C/div%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:Arial;margin-bottom:0px;margin-top:0px;%22%3E%26nbsp;%3C/p%3E%3Cp style=%22font-family:Arial;margin-bottom:0px;margin-top:0px;%22%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;font-size:16px;%22%3E%3Cstrong%3EBenefits %26amp; Perks%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;font-size:16px;%22%3E401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.%3C/span%3E%3Cbr%3E%3Cbr%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;font-size:16px;%22%3EUniFirst is an international leader in garment %26amp; Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.%3C/span%3E%3Cbr%3E%3Cbr%3E%3Cspan style=%22font-family:Arial,Helvetica,sans-serif;font-size:16px;%22%3EWe were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team.%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;margin-bottom:0px;margin-top:0px;%22%3E%26nbsp;%3C/p%3E
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